Holly K.
I ordered my boots on August 15 (order…
I ordered my boots on August 15 (order 3711) and have not received any communication about the status of my order since you sent me a follow up email on Aug 16 saying that the order might be delayed due to Italian summer holidays. The Shop app currently says that the package is with DHL, but there is no further information. I would certainly appreciate an update regarding my order and when I can expect to receive it. Thank you
Response from FASHION LABSep 6, 2022
Hello, we see your order is on the way to you and it should be delivered possibly by tomorrow. We are very sorry for the delay but please note that we sent communications about possible delays during the month of August and we also had a permanent note on the banner of the website. We offered a 15% discount throughout the month of August because of the longer delivery time. Sometimes our communications might end up as spam so we encourage to check that as well. Thank you.




