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Alert 360 (alert360.com) has 399 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Home Improvements · Fayetteville, Tennessee
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Showing 349 reviews with 5 stars · Clear filters
gina C.
Technician was prompt, arriving at the time the text alert said he would. He was knowledgeable and helpful with answering my questions. He was very professional.
Response from Alert 360Mar 28, 2022
Thank you for sharing your experience, Gina. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Kellee
Samir came out and troubleshot my issue. He did a great job trying to find and execute the right fix. Thank you!
Response from Alert 360Mar 28, 2022
Thank you for sharing your experience, Kellee. Customer service is incredibly important to us, and I'm happy Samir provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Debra
Excellent service. He arrived on time and was both knowledgeable and efficient. The repair was successfully completed and he went through the functions of the system And I actually learned something new after having an alarm system for 30+ years I gave him an A+
Response from Alert 360Mar 20, 2022
Thank you for your review, Debra. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Nesila B.
The technician who come was very polite and knew his job very well. He answered all my questions and even showed me something’s I didn’t know about the system. I give him 5*
Response from Alert 360Mar 20, 2022
Thank you for your review, Nesila. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
G. J.
Joel performed the service today on our Alert 360 security system cameras and doorbell. He was both professional and knowledgeable. He also clearly explained how the issues were resolved and how to utilize the system.
Response from Alert 360Mar 14, 2022
Thank you for sharing your experience, G Jones. Customer service is incredibly important to us, and I'm happy Joel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
rhonda M.
I was very happy with Kandace with the sales department. She helped me with my daughter's alarm system. She was very helpful and friendly. Rody the technician that came out to install the doorbell camera and back yard camera was very nice and efficient! We would recommend Alert 360 to anybody!
Response from Alert 360Mar 7, 2022
Thank you for sharing your experience, Rhonda. Customer service is incredibly important to us, and I'm happy Kandace, Rody and the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Angela
Allen was my tech He was friendly and courteous and had the job done quickly !!
Response from Alert 360Feb 28, 2022
Thank you for sharing your experience, Angela. Customer service is incredibly important to us, and I'm happy Allen provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Frank W.
Their technician is always efficient, knowledgeable, courteous, a nice guy who gets the job done every time. What more could anyone ask?
Response from Alert 360Feb 28, 2022
Thank you for sharing your experience, Frank. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager