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Alert 360 (alert360.com) has 399 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Excellent
Home Improvements · Fayetteville, Tennessee
Excellent
Home Improvements · West Palm Beach, Florida
Excellent
Home Improvements · Bradenton, Florida
Excellent
Showing 349 reviews with 5 stars · Clear filters
David S.
Great service! The technician always made sure that we didn’t have any lingering questions and made sure that everything was correct!
Response from Alert 360Jan 27, 2020
Thank you for sharing your experience, David. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Patricia E.
Great service, prompt, polite and friendly technician. He was knowledgeable, solved the problem, and offered good advice for my future service with Alert 360. Thank you.
Response from Alert 360Jan 27, 2020
Thank you for sharing your experience, Patricia. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Claudia
Loved the technician you sent us! What a sweet and knowledgeable man! Thanks for the great service provided!
Response from Alert 360Jan 17, 2020
Thank you for sharing your experience, Claudia. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Tonia
Our technician Jonathan arrived on time and provided excellent customer service. He also assisted with troubleshooting a few questions I had with my Alert 360 navigation on my computer. Alert 360 provides great overall customer service.
Response from Alert 360Jan 17, 2020
Thank you for sharing your experience, Tonia. Customer service is incredibly important to us, and I'm happy Jonathan provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Renee H.
Called this morning, Joel the technician showed within 4 hrs tested and upgraded our panel. Wonderful service. Technician was awesome!!
Response from Alert 360Jan 17, 2020
Thank you for sharing your experience, Renee. Customer service is incredibly important to us, and I'm happy Joel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Deborah P.
Great service loved the technician he was very polite & helpful.
Response from Alert 360Jan 17, 2020
Thank you for sharing your experience, Deborah. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Shenequa G.
They were prompt and on time, and Anthony the technician was very pleasant and knowledgeable.
Response from Alert 360Jan 13, 2020
Thank you for sharing your experience, Shenequa. Customer service is incredibly important to us, and I'm happy Anthony provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Joselyn
Arrived on time. The representative was polite and friendly. He took the time to explain his process and asked if we were experiencing any other issues beside the one we called about. I’m so happy he asked. We had a minor problem with one of our contacts and he was able to solve a reoccurring issue in just a few seconds.
Response from Alert 360Jan 6, 2020
Thank you for sharing your experience, Joselyn. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager