Home Security Systems at great prices! We offers several packages that are up to 25% off RETAIL! Switch and save Alarm Monitoring starting at $15.95!
Alert 360 (alert360.com) has 399 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingHome Improvements
Excellent
Home Improvements · Fayetteville, Tennessee
Excellent
Home Improvements · West Palm Beach, Florida
Excellent
Home Improvements · Bradenton, Florida
Excellent
Showing 349 reviews with 5 stars · Clear filters
D B.
Arrived early, knowledgeable about system, very personable, and a pleasant experience.
Response from Alert 360Mar 31, 2020
Thank you for sharing your experience, D. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Troy W.
Mr Will Rose... Thank You!! Your willingness to listen, understand, and respond comes second to none. The efforts you gave to help me resolve my issues were truly superior customer service at it finest. From getting me in a new contract and out of the old one. Also upgrading much of my equipment. All while treating me like number one and meeting all my request. 10 stars service!!
Response from Alert 360Mar 31, 2020
Thank you for sharing your experience, Troy. Customer service is incredibly important to us, and I'm happy Will provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Chuck B.
A tech showed up to replace sign and asked him if I could schedule a tech to come out fix a couple of door sensors fixed and they did it on the spot. Great service.
Response from Alert 360Mar 31, 2020
Thank you for sharing your experience, Chuck. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Trudie
The installer, Gerald, was excellent. He was very patient with me and very helpful in offering solutions. He has a great personality and interacted with me, answered all my questions. Made sure I knew how to operate within the app with my new features.
Response from Alert 360Mar 31, 2020
Thank you for sharing your experience, Trudie. Customer service is incredibly important to us, and I'm happy Gerald provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Chuck
I have had good service from this company. We were thinking about changing a few months ago, but the ones we looked at turned out to be more hassle and more expensive in the long run. My last experience with this company involved a dying battery on one of the sensors. We called for service as there were some things going on with the panel that needed looked at. The Service Tech was very thourugh, and we ended up changing several batteries that were close to end of life and would have caused problems. Everything is working well now, and I didn't have to wait for each battery to die before I replaced them.
Response from Alert 360Mar 24, 2020
Thank you for sharing your experience, Chuck. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Tom B.
Upgrade of existing system. Had some complicating factors that took more time than expected, but technicians were patient, pleasant, and informative throughout the process. I am very pleased with the service.
Response from Alert 360Mar 24, 2020
Thank you for sharing your experience, Tom. Customer service is incredibly important to us, and I'm happy your techs provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
steve C.
Tech did a great job fixing cell communication issue and updated our other key pads
Response from Alert 360Mar 17, 2020
Thank you for sharing your experience, Steve. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Ray K.
Great service and the technician was very helpful!
Response from Alert 360Mar 9, 2020
Thank you for sharing your experience, Ray. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager