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Alert 360 (alert360.com) has 399 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Home Improvements · Fayetteville, Tennessee
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Showing 349 reviews with 5 stars · Clear filters
Richard
Anthony was very professional and efficient. Resolved my issue quickly. Great service.
Response from Alert 360Oct 5, 2020
Thank you for sharing your experience, Richard. Customer service is incredibly important to us, and I'm happy Anthony provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Lisa
I trust my technical expert Brandon with my security. He is honest, and looks out for my best interest. I only allow him to work on my system when needed. Lisa in Colleyville
Response from Alert 360Sep 28, 2020
Thank you for sharing your experience, Lisa. Customer service is incredibly important to us, and I'm happy Brandon provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Sanda D.
Had a battery issue & they got someone out here in a day. Chris did a great job ☺️
Response from Alert 360Sep 21, 2020
Thank you for sharing your experience, Sanda. Customer service is incredibly important to us, and I'm happy Chris provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Hilary W.
These workers are always the greatest at finding out the issues at hand.
Response from Alert 360Sep 21, 2020
Thank you for your review, Hilary. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
MMM
John Hutson leads a great crew at Alert 360 and they did an amazing job in securing my new new home. Arthur and the technicians were very good about explaining everything thoroughly, slowly and they were very kind and clean. Their alarm system is one of the best and is comprised of many options in which I took advantage of all. I know should I have any questions or concerns that they are available. Thank you Alert 360
Response from Alert 360Sep 14, 2020
Thank you for sharing your experience, MMM. Customer service is incredibly important to us, and I'm happy John provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alexander
This is a great store and I heard so many good news also. Nice working place. Wow!!
Response from Alert 360Aug 31, 2020
Thank you for your review, Alexander. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Don and C.
We just had an alarm system installed and we can't say enough what an awesome job Kevin and Eddie with Alert 360 did. They stayed after hours, answered ALL of my husband many questions and we're very patient. They showed us some other projects that would work great in our place. We signed up with Fort Knox security (which weren't very good at communicating with Alert 360) and they made their mistakes right as well. We had a great experience and would recommend them to anyone looking for an alarm system with Cameras installed in their home.
Response from Alert 360Aug 24, 2020
Thank you for sharing your experience, Don & Christy. Customer service is incredibly important to us, and I'm happy Kevin & Eddie provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Manooch K.
The salesperson Skip was excellent, prompt, and very helpful. The technician Darryle is exceptional, he did excellent work, took the time to train us on the operation and programming of the equipment. Darryle is very knowledgeable about his profession and has an excellent attitude. Darryle is an asset to your company. Skip and Darryle projected an excellent image of your company, congratulations to your organization that can attract professionals like Skip and Darryle. I recommend your company to everyone who is in search of a professional security company.
Response from Alert 360Aug 17, 2020
Thank you for sharing your experience, Manooch. Customer service is incredibly important to us, and I'm happy Skip & Darryle provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager