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Alert 360 (alert360.com) has 399 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Home Improvements · Fayetteville, Tennessee
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Showing 349 reviews with 5 stars · Clear filters
Joy S.
The customer service and technicians were very friendly and professional.
Response from Alert 360Dec 20, 2021
Thank you for your review, Joy. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Susie G.
Great job by the technician. Very friendly and fixed the problems needed!
Response from Alert 360Dec 20, 2021
Thank you for sharing your experience, Susie. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Becky R.
Customer service is phenomenal! I call when something isn't working, and I not only can get help over the phone, but they sent a tech out right away. Techs are friendly, knowledgeable, and fix the problem quickly so it doesn't take up my whole day. Can't say enough good things about them!
Response from Alert 360Dec 13, 2021
Thank you for your review, Becky. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Rikki W.
Gave prompt courteous service. Honored the warranty.
Response from Alert 360Dec 13, 2021
Thank you for your review, Rikki. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Stephen H.
Isiah was very professional and did a great job. I’d be proud to have him as a teammate.
Response from Alert 360Dec 7, 2021
Thank you for sharing your experience, Stephen. Customer service is incredibly important to us, and I'm happy Isiah provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Mike I.
Chris M. is a very knowledgeable and friendly technician. He quickly analyzed and fixed the problem. Quite helpful which was very much appreciated.
Response from Alert 360Dec 7, 2021
Thank you for sharing your experience, Mike. Customer service is incredibly important to us, and I'm happy Chris provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Anthony H.
Ben was my technician, and can I say what an excellent experience it was having him update our alarm system to be compatible with the 5G cell towers! He was very pleasant, knowledgeable , and professional! Thank you Ben, your help was very appreciated!
Response from Alert 360Dec 7, 2021
Thank you for sharing your experience, Anthony. Customer service is incredibly important to us, and I'm happy Ben provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Larry T.
Dylan did a great job and got us up and running with our cameras better than they were originally.
Response from Alert 360Nov 22, 2021
Thank you for sharing your experience, Larry. Customer service is incredibly important to us, and I'm happy Dylan provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager