AldoReviews of aldo.com

I recently bought a handbag( women section ) from Aldo. It wasn’t available in Whitecity westfield shopping mall so they ordered it for me. The delivery arrived in a plastic dark blue delivery bag rather than the aldo box. I wanted to gift it to someone so was expecting they’ll send the aldo box or atleast an aldo packet. In the store while selling to customers they were giving boxes hence it was quite frustrating to see in home delivery they don’t provide it.

I baught online shoes worth of 200 $. After placing order there is no tracking on my order by app they called shop. Have to call them every time for status where you have to wait atleast 45 minutes. Still no solution. Hope they work on it.

Bought a few times from them, decent quality for the price...last experience it was horrible and its due to their (lack) of service for returns...After several emails to get the info regarding their contra-cost delivery service they offered me the label for return (8 eurs charge Spain - Portugal). All good, courier picked up the order and 3 days later they notify me that they cannot deliver because they cannot locate anyone at the address. Amazing!!!! so now l am left without the product and without the money and this all thanks to a company that doesn't value their customers enough to try an offer a minimal service. Will never buy again

Shoulder bag bought Very poor quality. Very disappointed. Price was £65.99 .

Had a very bad experience with ALDO. Saw a bag ,no specifications like size dimensions and all.i decided to order anyway. I ordered it came very small.I started return same day,got a notification they have received the item,yet I didn't get my return.i had to chase them for extra 5days ,in-between I was asked to send proof of return email amd receipt whichi did(which they should have,cos they sent the return email).After a whole 5days I got a refund of £9 short of total sum i paid. I had to start another chase,they came back saying they had to deduct both delivery charges and return charges..never ever had that experience with any brand or company. Anyways my first and last buy. Won't be patronising again. Bad customer service Unfair return policy Awful service

Signed up on a misleading offer. 15% off wasn't actually valid - illegal. Then was promised all my data would be removed. Since then had 14 emails, and 7 texts. Complete assessment, pointless customer service and frankly incompetent company.

I had a very disappointing experience at the Aldo Rosebank store. I went in to exchange a bag I bought last month after noticing a small defect. The store manager, Tumi, was unhelpful and extremely rude throughout the process. She made me wait in the store for nearly two hours without any clear updates, and her attitude made the experience even more frustrating. Customer service should be about helping customers feel valued, but instead I left feeling dismissed and disrespected. Aldo is a brand I’ve trusted for years, but this experience has made me question whether I will return to this store again.

This is the worst experience I’ve ever had at a store.I went to the store “Aldo” to get a shoe and within 24 hours the leather of the shoe was already peeling off. Took it back and they said they can’t do anything about it. To make matters worse, the manager was terribly rude. She also said I don’t have to be happy when I asked if the experience would make me patronize them again. She further threatened to call security on me. I really wished there’s anything worse than 1 star. Avoid Aldo (Katy mills) by all means.