MEJ N.
A birthday gift that is now in tatters…
A birthday gift that is now in tatters , the peeling is horrible and now have to throw it out. Terrible quality
Aldo is listed under IT & Communication.
Aldo (aldo.com) has 59 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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MEJ N.
A birthday gift that is now in tatters , the peeling is horrible and now have to throw it out. Terrible quality
Sharmili L.
From Aldo I bought 3 pairs of shoes and two hand bags on 22nd of August. I returned one bag and one pairs of shoes on 7th September. Till today they haven't refund my money. It's over £80.00. They are thief's. They stealing money from their customer. People please do not buy anything from Aldo.
Kayla W.
0 STARS — Absolutely ridiculous shipping policy I realized immediately after placing my order that it was being shipped to an old address in New York where I no longer live. I contacted ALDO right away, before the order had even shipped, and was told they could not change the address, cancel the order, or make ANY modification. Now the package has been shipped using FedEx Ground Economy. FedEx has confirmed that because ALDO chose this shipping service, the package cannot be held at a FedEx location, redirected, or rescheduled, and no signature is required for delivery. I live in Virginia now and have no access to the old address. I have been actively trying to prevent this package from being delivered to the wrong person, and neither ALDO nor FedEx is giving me an option to do so. So apparently I’m just supposed to watch a $70 order get delivered to an address I told ALDO I cannot access. I contacted them almost immediately after ordering, yet there was no way to correct a simple shipping-address mistake before fulfillment. This has been an unbelievably frustrating customer experience. There should absolutely be a way to cancel or correct an address immediately after an order is placed, especially before it ships. I’m out money and severely disappointed. Will steer anyone I can away from this site.
Lauren G.
Soles of $65 sandals began to disintegrate after two uses. Manager refused to refund them, claiming it was a design feature. You're better off throwing your money directly in the trash
Tony F.
1 month wearing only.. Koyak sana sini.. Want to send photos, but can't send over here..
Paola S.
They do not deserve a single star. I am very disappointed with my shopping experience at Aldo Unit 2, 5 Oxford Street, W1D 3BG London, where I bought two pairs of shoes. The shop assistant appeared to be very helpful and friendly, but she provided the wrong information, saying that the soles were made of leather and would lose their stiffness when worn a few times. I should have checked the composition before buying the boots: the soles were made of synthetic material; when I tried to return the boots to the same shop, I was told they did not accept returns, only exchanges, and that I should have been informed at the time when I bought them. The fact that I hadn't been informed did not appear to make any difference. If you shop at Aldi, be warned, don't believe a word they say and check everything before you pay, as they DO NOT GIVE REFUNDS!
Harshita B.
They don’t even deserve 1 star, never ever make purchase from Aldo , I bought a tote bag for 12000 and they said it cannot be returned as it was on sale, person buying such an expensive product doesn’t have right to return, how come this is a brand totally shitty behaviour Again I purchased bag online, every only site allows you to return bag when purchased online, I received it within 3 minutes I went on their site and they didn’t have return option again they said this product is not eligible, I didn’t choose no return coupon that saves 5% only because I wanted to get return option Pathetic Worst brand ever to purchase
Raees A.
I don't have words to describe how bad Aldo's customer service is. They lost my parcel with Evri courier, even though Aldo is a brand name. Based on my recent purchase experience, I found it to be very bad. They don't care about customers. After 20 emails, they finally sent me my parcel with a big discount: a £3.45 refund. I am rich now! 🤭 Please don't trust Aldo; their customer service is bad, and their staff behavior is bad. If anyone wants proof, I have 20 emails.