AlbertsonsReviews of albertsons.com

Albertsons just screwed their customers again. They changed their rewards system June 1st. They have removed the 1,200 points gets you a $20.00 off a purchase and now give $10.00 for 1,000 points, no warning. Made a special trip to the store to get my last 23 points just to find that it was a waste of gas and time. Blindsided by Albertsons. I'll be shopping at their competitors from now on.

Horrible horrible, the driver left my order in other place, two weeks ago and I haven't recieved the refund yet. I won't buy ever again.

The app loads on to my Android 7 phone that hasn't had an update since 2017 but is not available for my ne I pad, android 15. Obviously my ancient phone is going to have problems running it. So I go online on my PC and it just sits there refreshing the page over and over. If I get lucky enough to get in, I try to add something to my list and it says "session expired, please log in". So I do. Then I try to add something again and it does the same thing, over and over and over. The Albertson app is a hoax and likely, at minimum, bordering on fraudulent. Their prices insinuate they believe their products are lined with gold. $3-$5 more than anywhere else. Where I live, I only have 3 choices to shop. It wants me to put a specific date but this has been an issue for a long time.

Been shopping at Albertsons almost exclusively for 5+ years since moving to Idaho. They dominate the area here. Was aware their prices are higher (Fred Meyer matches them), so became a member to take advantage of coupons. Noticed recently, although I clipped their coupons on their site, it was not included at the register. Last week a coupon offered $10 off $10 or more of purchased produce. Thought it a mistake so I went to customer service and asked. They said it was legit. Get home, look at my receipt, it’s not there. I truly believe their coupons are a scam. Will not buy from them again.

I had groceries delivered one time and accidentally somehow pressed a fresh pass button the charges me $12.99 a month and has been doing so for over a year I've never used it since the first time I've counseled it at least four or five times yet here I just find out I'm still being charged $12.99 every month. I don't understand why such a large corporation has to be such a rip off and steal money this way they obviously have their fresh pass button to join in a place where it can be accidentally hit as many websites are designed this way purpose and to cause confusion to customers pretty low life way of doing business. I do not recommend this store due to their business practices and their lack of morals.

They bump up the prices then have a sale which still brings the price to a lower high price.

At the 1601 S Melrose Dr, Vista store - HORRIBLE delivery and refund experience! I placed a grocery delivery order on 12/22 for a dinner party on 12/24. The delivery arrived without the main item—the standing rib roast. As a result, I had to place a second order the following day just for that missing item. I requested a refund for the missing item ($89.97) on 12/24/2025. I was initially told to wait one week. When I followed up, I was informed that the refund had been approved and was “pending store approval,” and I was asked to check back again the following week. As of today, 1/16/2026, the refund is still pending—nearly three weeks later. I have been using your delivery service regularly over the past few months, but this experience has been extremely disappointing. A missing main item and a three-week delay on a confirmed refund is unacceptable, and it has caused me to lose confidence in continuing to use this service. ATROCIOUS!

I moved to Oceanside in June 2021 I’ve been shopping including delivery for 90% of my shopping 1500 per month.. emphasis on Oceanside location have fabulous crew. They’ll go extra mile for their customers.. stark contrast to corporate. They refuse credit 3 hour late delivery plus am incomplete order. I told corporate they would be nowhere without store personnel. I advise people go straight to the store if they were to be treated with the courtesy and respect, they deserve. I certify this is true and correct.Josiane Breton.