AlbertsonsReviews of albertsons.com

I went to the Albertsons on Via Linda and FLR in Scottsdale. The chicken breasts were on sale and I like it cut long ways because they are so thick . I wert to the meat dept and a sign says we will be happy to make your special order (or something along those lines). I asked for the breasts to be cut long ways. Douglas immediately told me no I cant do that. I am NOT allowed to do anything with these. He told me if I wanted something special to go over by the wall and they have special cuts there. I asked are they 1.67 just like here. He said no. He went out of his way to not help me. That's what i call great customer service. You would rather loose revenue then help the customer. HHMMM. I then proceeded to the front desk to talk to the manager. I believe his name was Rick. i waited some time and was on lunch from work. He explained to me that when they are on sale like that we normally don't do anything to them just sell them. He said I can get you those the way you would like them. I told him no I have been here long enough. You lost the revenue and a customer. Get it together. Here's a concept try to help the customers they will come back. I will be telling my friends about this experience. Thanks for nothing.

We were passing through Missoula, MT, and stopped at Albertson's on Reserve Street for a few things. When we got to the checkout, the "sale" items weren't on sale for us because we had to sign up ahead of time for that privilege. And when we tried to use the coupon on our sales receipt to get a discount on a gasoline purchase, you have to sign up ahead of time for that, too, according to extremely fine print. Apparently Albertson's wants to discourage business from people who visit from out of town.

The cooking at Albertsons Ina and LaCholla sucks. Chicken tenders were burnt. Safeway at Ina and Oracle is great!

Zero Stars. Total bait and switch on sale prices. The App is a pile of 💩 even though the cashier tried to help me I still wound up, paying a lot more than the prices listed on the sales with each item. What a lousy excuse for a grocery store.

It’s too difficult understanding the app. When you click on an item you think it goes in the cart but actually it needs clicked on another time. How many people don’t know this!

Absolutely terrible customer service. Ordered something for delivery on-line through the Albertson's website. After waiting four hours for a two hour delivery, I called the store. "There were too many items out of stock so they decided to cancel the order. They get issues with corporate on out of stock." However, they never called, texted, or emailed...."the notification service is backed up, I think."

I went to buy hamburger buns at the Coeur d Alene, ID store. The only visible package felt stale. It had no expiration date on it. I bent down in back of shelf many more all with obvious expiration dates in bold letters on the front. This seems obvious they cleaned off the date on this package intentionally to sell a stale product. If it hadn't felt so stale, I would not have looked for a sell by. Not the first time this Albertsons has done this kind of thing. I do not know if it's just the Coeur d Alene store or a corporate policy.

It seems that Albertsons at least in Sheridan WY. put product on sale and the vast majority of the time carry only minimal amount of the sale item. In most cases enough for 1 to 1 1/2 days. Unless of course the product is about to expire in this case there is an over abundance. This to me is bad business and poor service to the customers who made Albertsons the success they are today. Maybe it would be good to consider where Albertsons would be today with out our money. Any good business would not put product on sale with out having enough inventory to back it. Especially doing this on a regular basis. I am talking years. This is my first negative review of any company ever, but this has become unacceptable. I have heard so many excuses. There is no excuse for continued poor service. Poor service = bad business. I am very likely to take my money to a more customer valued business. Also I get marketing. Put a popular item on sale. Draw them in and sale just enough in belief people will purchase other regular priced items. More $ for Albertsons. This still equals to poor customer service and value. You value our money and not the people.