Barbara L.
Thank you John Morn for organising our …
Thank you John Morn for organising our cruise in Silver Shadow. Fantastic customer service.

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AlaskaCruises.com (alaskacruises.com) has 343 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 276 reviews with 5 stars · Clear filters
Barbara L.
Thank you John Morn for organising our cruise in Silver Shadow. Fantastic customer service.
Fern S.
Elaine Henry was fantastic. She answered all my questions and was very thorough. She made sure I understood everything. Elaine spent a lot of time with me. Great job!
Edward F.
After initial contact (and deposit !) we have not been able to establish any further communication with AlaskaCruises. After the above review was submitted, we received a call within 1 HOUR from customer service ready, willing and able to address our needs. BIG THANK YOU for the changes you made! Looking forward to our trip. Tammy: Get Well. Janet: Thank you
Response from AlaskaCruises.comOct 24, 2017
Thank you, Mr. Fiantaca, for taking the time to write a review. We appreciate your feedback, and we know you will enjoy your Alaska cruise next summer. We apologize that you have not been able to contact us, and we certainly want to take care of any needs you have. A member of our team will reach out to you shortly. Thanks again for the review, and happy sailing! Sincerely, The AlaskaCruises Team
Jean S.
Kathy Sussman, my travel advisor, has been very helpful and always responds to my emails promptly and efficiently.
Charlotte B.
Everything went very smooth with booking. Can't wait to get cruising!!
Partha Sarathi M.
I have done my booking online for an Alaska Cruise 2018. I did not face any hassle whatsoever - the website is very user friendly. All the informations were available and I could do my research and finalise my tour. A customer service agent was also assigned to me for any assistance, but I could complete the booking myself without any help. I am sure that my experience of dealing with them will get better in the forthcoming time, till I undertake the Cruise.I would recommend any person to avail the support of Alaska Cruise.com to finalise their vacation
Robert J.
We had the most professional and helpful tour advisor in Kate. She was friendly and couldn't do enough for us, even booking our flights out of Vancouver. Great to deal with her and the company.
Robert F.
Took time to explain things and worked patiently to put our package together. She made our plans and ideas our reality. Thanks