Alaska Car Transport Reviews | Read Customer Reviews of alaskacartransport.com

Alaska Car Transport Reviews | Read Customer Reviews of alaskacartransport.com

Alaska Car Transport reviews

195 approved reviews, newest moderated first

Ed
Mar 19, 2025
Every step of the way made sense
Every step of the way made sense. Was always able to get Customer Service on the phone. Truck was delivered in Columbus with no surprises. Very professional service!
Report
Amanda
Mar 15, 2025
WA-AK
Easy to ship truck from WA - AK. Arrived in a week and for a fraction of the cost of alternative shippers.
Report
Natasha
Mar 9, 2025
Customer Swevice was excellent
Customer Swevice was excellent. We shipped my jeep from Anchorage to Seattle took 1 week. Easy drop off and pick up.
Report
Faye
Mar 6, 2025
Everyone we talked to was very nice and…
Everyone we talked to was very nice and helpful. They made a very stressful situation much easier. Car carrier driver was also very nice and kept us informed about the delivery.
Report
Della M.
Feb 21, 2025
From beginning w/Zack to delivery in…
From beginning w/Zack to delivery in Washington, top-notch!
Report
Myrna A.
Feb 15, 2025
NO STAR and will give ZERO...I've…
NO STAR and will give ZERO...I've shipped my Subaru on 28th January 2025 and it's February 14th when I received another email that my vehicle changed the delivery date in Mesquite, NV for the second time and changed the carrier for the second time. I called 907-331.0663 and the lady said that there's no GUARANTEE and scheduled date when my vehicle will be delivered. I asked her Supervisor, but she didn't transfer my call! I fully paid for the shipment to Alaska Car Transport and getting POOR Customer Service and BAD experience!!! Avoid the hassle and go directly to Matson located at the Port of Alaska. Where's my Subaru Alaska Car Transport? Should I file for the missing car?
Response from Alaska Car TransportFeb 17, 2025
We understand how frustrating delays can be, and we sincerely apologize for any inconvenience this has caused. As stated in our terms, all dates and times are estimates, as carriers can experience unforeseen delays, especially during this time of year with weather conditions. Initially, your vehicle was assigned to a carrier with an estimated delivery date of 2/17. However, due to unexpected truck issues, that carrier had to cancel. A new carrier was then assigned, and your vehicle was picked up on 2/14. The current estimated delivery date is 2/19. As of now, the carrier is in Hermiston, OR. We understand your frustration and regret the delays. While unforeseen issues can impact transit times, we are actively monitoring your shipment and ensuring it stays on track for the updated estimated delivery of 2/19.
Report
Heather
Jan 30, 2025
Everything was done exactly as is…
Everything was done exactly as is supposed to be. Pick up and drop off was easy and quickly. They seemed very organized. The hardest part was getting to the port where you drop off the car. Some better signage would help, but otherwise great experience and would recommend.
Report
Shaherah “Lady S” B.
Jan 21, 2025
Great customer service easy to talk and…
Great customer service easy to talk and deal with. Great place for business.
Report