Alarm.comReviews of alarm.com

good Sr. Nilson Hernandez

I am an Alarm.com dealer and love the services and equipment. The bad reviews I saw are from End Users that obviously picked the wrong Alarm company to handle their services. All of my customers love the equipment and services. I am currently switching all customers to this service and away from Honeywell service. ADC is a much better platform for both customers and dealers. If you have problems, get a better ADC dealer.

I am a independent security installing dealer and I have used Alarm.com since 2006. I believe the majority of the complaints people have posted here is NOT with the Alarm.com service but with the security service provider/ installer. The service when installed correctly by a professional will work. I have noticed a few problems with the earlier doorbell cameras and wifi range issues. But overall they provide a service and it works great when installed properly.

I purchased a model home with an existing security system. The old passcode for the panel was still in effect, and no one knew what this passcode was. I called alarm.com for technical support regarding this issue, and although it took multiple attempts, Ed from alarm.com was very supportive every step of the way in finding a solution despite things looking grim. Sure enough, the issue was resolved. Thanks again for everything!

Yuniel G. was our service tech. He was very knowledgeable and answered all our questions. The app is very easy to use as is the control panel. I feel very comfortable and a lot more secure knowing my home is being monitored while we are away.

Greg Golightly was our sales guy and he answered all of our questions and more! The service turned out to be less expensive than I thought which was very exciting. Alarm.Com app very easy to use and in home panel very easy to use. I did not get the tutorial, like my husband did, but I navigate the panel just fine without any instruction.

Alarm.com has done for the smart home what Apple did for the smart phone. The real genius of their system lies in the simplicity of set-up. I thought that a smart home set-up was going to cost a lot and involve a lot of work. Surprisingly, the integration of smart home devices has quickly matured over the past few years, and Alarm.com is ahead of the curve in every business and technical aspect. Their system was very easy to install and it was pre-programmed for my specific needs. My system includes home security, motion/image sensors, home appliance control, lights control, and video camera surveillance. I'm able to control my system conveniently from my smart phone, tablet, or laptop. All these devices work within a single platform, and my system is connected to a 24/7 monitoring service, in cases of emergency. I wish all things in life were this simple, and this is definitely a glimpse into a more connected and secure way of life.

Alarm.com has a great app that allows me to control my house even when I'm away. I can arm and disarm my security system, open and close my garage door (or just check to make sure I remembered to close it!), turn my lights on and off, and even use my image sensor to check in on my pets. Best of all, it's really easy to use! One of the coolest things about Alarm.com is that there is a feature where my system can tell when I drive within a pre-set radius of my house so it can adjust my thermostat. No more arriving home to a cold house and waiting for it to warm up this winter!