Alarm.comReviews of alarm.com

Do Not get this alarm by alarm.com.. Horrible service, Camera outside goes out & ive been trying to get help with this & go to work, stressful.. No help & no service people to help, they will run you ragged trying things that dont work, like hold this buttin down, unplug the device & plug into new wall socket!!!! 2 months later they want to send new camera costing me 5 bucks for shipping, they dont cherish there customers & will leave you wondering why did i chose this crappy alarm company. If i could give them no stars i would!!!!

Does not actually provide security. The systems are cheap, and when they fail to perform basic functions, the company hides behind long term contracts to keep you paying monthly. Very frustrating, have tried many times to cancel or get something that works...countless hours testing my patience with customer service, tech support, and upper management. Can't wait until my contract is expired so I can get away from this company.

As with many customers, we are new to the buying experiences when it comes to a security company. After the home purchase with D R Horton, I was provided an Alarm.com doorbell. Just to let you know. The doorbell look great, but the customer service with Alarm.com is exhausting to deal with. After two days, all I got from the customer service department is this message: Hello Robert, Thank you for the follow up. We appreciate you passing along the numbers used in this call so that we can investigate your call. We are very sorry, again, for what you experienced. While receiving feedback like this is never easy, it is the only way a company like ours can learn and grow. We take this very seriously and will seek to improve based on what we learn from this situation. We would like to thank you once again for taking the time to report this. If you have additional feed back or questions for us, please let us know. Regards, Alarm.com CORE TID 1756813 Yes, I called Brinks, Links, and etc all said the same things about Alarm.com customer service numbers. Not going to name the companies since they are dealers for Alarm.com, both said the customer service issues has been ongoing for years. Shocking...YEARS! Thank God I do not have stocks in that company. So, I am a team player. All I can do is give the warnings. I would stay away from Alarm.com like no other. In the end, just wanted to share my first time experience with Alarm.com

Joined Dec 4th 2017, due to faulty cheap cameras they sell and have installed my video clip quota of a 1000 was reached in less than 2 days, unable to adjust and fix. Have to wait another week or two for two more new camera replacements, now they have shut my security system down till Jan 4th and its their faulty equipment that caused the issue. Definitely not recommended to sign with them, am looking for other options now. Their ad for their product is a lie and a scam, they steal your money and run.

From day 1 it has been a dance and now we're 4 years later and a LOT of time, effort, money and concern over my safety. I've been sent up the flag pole to the exec offices. STILL NOTHING YEARS LATER. It's not a company I would suggest doing business with. BUMMER!

NON-STOP HARASSMENT They bought my information from someone. Their automated system has called me non-stop several times a day for weeks. One cannot block the system, because it calls from a different number every time

Nie polecam ich, to oszukańcy . Nie radzę zawierać z nimi umów. Chcesz być oszukany to zapraszam do Haus Technology. :)