Alanita TravelReviews of alanitatravel.com

Worst, dishonest, rude travel agency I ever worked with. Please dont trust these thugs

Bunch of liars. When the airlines says they can refund and even if we shift the ticket dates no charge for it. these frauds say they can't refund and only we can change the dates that too we have bare the charges for it. They r like looters. Only loot the money from us. Very frustrated. And the way they speak to the customers. It's infuriating. No Respect nothing. People please don't book your tickets with them.

Facing a very bad experience with alanita right now. Hope so they resolve it, depends on that I will provide my complete feedback. For now, I am frustrated. In response to COVID-19, Indian govt entry restriction for OCI holders, my family weren't able to travel to India. Airline approved full refund, but alanita is refusing refund. They kept telling (or lying) me no update from airline. In-fact I arranged a conference call with the airline, agent Krishna attended the call, where airline informed to proceed with full refund. But later he said, he want to check some info and didn't get back. I called again to reach Krishna, this time different agent Ashik joined and wanted to have another conference call with airline. I again arranged a conference call, but the agent didn't join.. I feel they are cheating me, still in talk with them thinking they will be at least fair with me now. I think they are hiding information to customers and not willing to help the customers. Alanita Travel, after seeing this, i hope you will act fairly and promptly.

Read Carefully : Don't book tickets from Alanta. These guys hide refund policy and cancellation. They hide information that if you cancel the flight then will not get refund. If you ask them why you hide the information then they will reply that its your mistake and you should ask us before buying. If you tell to agent that I am getting tickets from Airlines cheaper than they will say I am not able to find that option and they say its may be fake or wrong information. They will force you to click on link and buy ASAP from them. Alanita is getting much more benefits whether you buy or cancel tickets. Suggestion: Book flight directly from Airlines.

I was charged twice for an airline ticket to India. Took multiple emails, phone calls and 10 days for them to tell me finally that they cannot reverse it and I have to call my bank to reverse it. Bank said up to 10 biz days for me to refund it to my account. So 2 weeks at the earliest till I see my money back. Imagine if it were 4 tickets instead of one. Very poor handling of the issue. Never going to buy from them ever again and will let friends and family know as well. They lost a customer for life.

I wish I could give a negative star rating. Horrible customer service. They do not deserve to be in a customer driven business.

I used to book tickets from Alanita Travels for the past 5 years. And i had good experience everytime i book tickets with them (almost every year for my vacation travel, i book with them). i n=dont want to write any stories what they did to me to hate them. But lot of things happened and i lost my patience waiting for them to reply back to call either to book tickets or to any queries to answer. They dont deserve to be in this business...

You cant give them less than 1 star ??? everything OK till you do the booking , but after booking , you will be able to find God but will not be able to find them, neither on phone nor on emails.. They torture you.... Not only are they incompetent , they don't even have the courtesy to reach out to you...Stay away !! Its been the worst(est) experience in my last 40 years on this planet.... Please stay away from them else you will loose your peace of mind ...