Alanita TravelReviews of alanitatravel.com

I Booked my upcoming travel tickets with Alanita Travels. I worked with Gayathri mainly and couple of other agents. They are so responsive and Patient. Available 27/7 and always try to find better prices and comfortable options and choices. Even after the booking they are still working on helping us on adjusting the issues with the Booking. I will definitely recommend them to others.

I'm currently trying to book a simple round trip flight for myself and my spouse. In last 48 hours, I have taken 20+ calls averaging 10+ a day for one reason or another. This company possibly could be a scam - I have provided them with my ID that matches CC used for payment on their website at time of booking since my spouse's name isn't on my card. Additionally, I have filled out payment authorization form and shared same information via email and on call multiple times. In my opinion, It's. not worth the hassle even if this company isn't a scam. "I don't have my tickets yet even after all that".

I really liked SOFIA’s and KEITH’s customer service. They were so patient and helpful, made things easier for me. I would always approach Alanita for my travel booking needs.

I wish I could give zero stars for this travel agency. For rescheduling they charged me 165 dollars claiming that it is a difference in fare due non-availability of original class. I called Airlines (Emirates) and confirmed that original class was available and had I booked thru airlines I could have done the rescheduling for free. Its false information ( plainly a lie) from agent and his manager even though class was available. I would never go with them again and hope airlines cancels their contracts and deals with these guys.

I don't recommend to go with them. It is better to purchase ticket directly from Airlines. There is not much difference in price. I had to cancel my tickets due to COVID. Even though airline do not and did not change cancellation fee, Alanita claims that the airline is charing cancellation fee. But that is not true. I requested for a refund on airline website soon after I cancelled my ticket by paying $380 to Alanita. I got my full money back from the airline in a week. However, at the time of cancellation Alanita told me that it will take 4-6 weeks. Also they promised me that if the airline return full amount then they will return my cancellation fee (baring service charges) back. Now they are saying that it is their charges.

Please never book tickets from this agent they are robbers. That deduct $375 per ticket in case of cancellations however Airlines charges a lot less somewhere around $135 So please be careful , good luck !!!!

I cancelled my ticket that I booked through Alanita due to pandemic. Airlines returned all the money but Alanita charged money for cancellation though airlines returned all money. The asked us to send money through Zelle for cancellation.

worst experience with them airline gives full refund but this scma people charge service fee for fullrefund by airlines thats never told before but ticket checked with them because of covid situation if cancel ticket whats is situation, they said if airline refund we will refund full amount wihtout cost. now they are asking each ticket some charges rediculous dont buy tickets from them