Joan
I have ordered online twice from A.K, won't be back
I have ordered online twice from A.K. Rikks. Both were disappointing and I would not recommend shopping here to others. With the more recent experience, I placed an order ( which took an overly long time to arrive, partly due to shipping issues ) . When the pants did arrive, I was dismayed they were not as represented or informed on the listing. I was careful to check the sizes given on the brands website before placing my order, being it was a final sale item. When I contacted A.K. Rikks, I was directed to resell the item on The Real Real. I was told I would receive a follow up call which never happened. My first time ordering resulted in having a bag with the iconic keychain missing. I except someone there handles some level of quality control on merchandise before it is shipped?
Response from A.K. Rikk'sAug 16, 2022
Hi Joan, We are so sorry to hear that this has been your experience! We appreciate you bringing this to our attention, and have taken this feedback to our team. Since your recent purchase was during our 90% off warehouse sale, we unfortunately have to accept that these final sale purchases are always subject to risk. In the future, feel free to consult our sizing charts or give us a call so that we can help you find the best sizing and minimize that risk! We wish you the best in future shopping, and hope that we get the chance to make it up to you!