A.K. Rikk'sReviews of akrikks.com

Response from A.K. Rikk'sFeb 9, 2026

Hi Rachele, Thank you for bringing this to our attention, and we’re very sorry for the mix-up with your recent order. This is certainly not the experience we want any of our customers to have. Our team is actively investigating the issue internally and checking inventory to locate the correct pair of shoes. We’ve reached out to you directly and will be following up later today with next steps. If the correct pair is unavailable, we will issue an immediate full refund and arrange for the incorrect item to be picked up at your convenience. We appreciate you sharing your feedback so we can address this promptly and make things right. Please don’t hesitate to contact us directly if you need anything further — we’re always happy to help.

Response from A.K. Rikk'sAug 6, 2025

Hi Leo! We're very sorry to hear that the coat you ordered from us didn't fit as expected. We do our best to describe each item accurately so when it arrives to you there are no surprises. Reach out to us at [email protected] and we can explore some possible solutions to resolve this. Hope to hear from you very soon. Cheers, Kiernan A.K. Rikk's

Response from A.K. Rikk'sMay 10, 2023

Hi Jaime! Please e-mail us at [email protected] with your concern. We are a luxury department store and work directly with the brands (not a reseller), so everything we sell is authentic and direct from the brand. We can see pics/answer any questions there! Thank you!

Response from A.K. Rikk'sApr 5, 2023

Hi Patrice! This is absolutely not the norm and would love to hear more from you/see photos of this so we can address this and follow up with you/make it right. I'm not seeing anything pending regarding the quality issue in our system or emails, so please email [email protected] so we can address it personally for you. I am so sorry this was your experience!

Response from A.K. Rikk'sAug 16, 2022

Hi Joan, We are so sorry to hear that this has been your experience! We appreciate you bringing this to our attention, and have taken this feedback to our team. Since your recent purchase was during our 90% off warehouse sale, we unfortunately have to accept that these final sale purchases are always subject to risk. In the future, feel free to consult our sizing charts or give us a call so that we can help you find the best sizing and minimize that risk! We wish you the best in future shopping, and hope that we get the chance to make it up to you!