zara
my experience
it is useful but it requires subscription every time and it is getting out of hand.

AKOOL is a complete AI Video Generation Suite, transforming how professional video content is created. Our multimodal platform combines cutting-edge generation tools with enterprise-grade production infrastructure to deliver studio-quality results at scale.We believe exceptional video content should be effortless to produce. That's why we've reimagined traditional workflows with intuitive AI tools that empower teams—from marketing, sales to HR, e-commerce and more to create professional videos in minutes, not weeks.Terms of Service: https://akool.com/terms-of-serviceRefund Policy: https://akool.com/refund-policyCreate with Unmatched Ease🎥Image to VideoCreate high-quality 4K videos from images ready for ads, socials, and product reels.🎨High-Fidelity Image GenerationGenerate crisp, premium-looking images with cinematic detail and lighting.🎭Face Swap ProSwap faces in photos or videos with seamless blending and crisp details.✨One-Click TemplatesStart with proven looks and generate polished content in minutes.More than just a tool, AKOOL is your partner in visual storytelling. Whether launching your first campaign or scaling global content, we give you the power to create without limits—faster, smarter and with greater impact.Join 70,000+ businesses transforming their video strategy with AKOOL.Sign up for free. Visit https://akool.com/.Have more questions or would like a demo?Call +1 650-686-5661 or email: [email protected]
Akool Inc (akool.com) has 414 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 19 reviews with 3 stars · Clear filters
zara
it is useful but it requires subscription every time and it is getting out of hand.
Joel
Akool is an undeniably fun and creative AI platform to play around with, offering impressive tools for content creation and video editing. However, the overall experience is soured by frustrating business practices and an illogical pricing structure. The Good: The platform is genuinely fun to use and provides entertaining, high-potential AI features that spark creativity. The Pricing & Credits: The pricing model feels odd, and the way AI credits scale across different features doesn't make much sense in practice. To make matters worse, credits do not carry over month to month, meaning you lose unused value if you don't burn through them. The Subscription Trap: Canceling the monthly subscription required jumping through hoops, as I had to actively hunt down how to unlock/cancel the auto-renewal. Customer Support: When issues arise, don't expect much help—the customer service is poor and unresponsive. Verdict: While Akool's creative tools are a blast to experiment with, the confusing credit system and poor support make it hard to recommend for a long-term subscription. hOPEFULLY THEY READ THIS UNDERTAND CUSTOMER SERVICE KEEPS CUSTOMERS....
Response from Akool IncAug 12, 2026
Hi Joel, Thank you for taking the time to share your feedback with us. We truly appreciate you bringing these concerns to our attention. We have requested your account information through the Trustpilot platform, and our dedicated customer support team will follow up with you to better understand the issues you mentioned and provide further assistance. We value your feedback and hope to have the opportunity to improve your experience with Akool. Best, Akool Team
John R.
I've been waiting over 12 hours for multiple results to finish. The interface of the website is nice, but the processes are super slow
Response from Akool IncJul 16, 2026
Hi John, Thank you for sharing your feedback. We're sorry to hear that your generations have been taking so long. This is not the experience we want our users to have. We’ve sent you a request via Trustpilot for your email, could you please share your account email and the details of the tasks that are still processing? Our support team will look into this and help identify what happened. Best, Akool Team
logon ki B.
still have to use it so can't rate it 5 .
Leoler S.
Voice selection options need an upgrade
Response from Akool IncJul 9, 2026
Hi Leoler, Thank you for your feedback! We're sorry our voice options didn't fully meet your expectations. If there's a specific issue that wasn't resolved, we'd really appreciate hearing more about it. We've also reached out to you via Trustpilot to request your account email. Once we receive it, a dedicated support specialist will investigate the issue and work with you directly to resolve it. Thank you for helping us improve. Best, Akool Team
Hoang D.
Friendly UI but customer support can improve.
Response from Akool IncJun 30, 2026
Hi Hoang, Thank you for your feedback! We're glad you liked our UI. We're sorry our customer support didn't fully meet your expectations. If there's a specific issue that wasn't resolved, we'd really appreciate hearing more about it. We've also reached out to you via Trustpilot to request your account email. Once we receive it, a dedicated support specialist will investigate the issue and work with you directly to resolve it. Thank you for helping us improve. Best, Akool Team
Nahed S.
Very good it s real its free
chetan B.
Good Review