AKLWEB HOST LLCReviews of aklwebhost.com

AKLWEB CPanel reseller was easy to set up, and has been very reliable. They even gave me a bonus when I had to wait for them to provision my US Server. I have had three tickets over the last year and a half, and the problems have been fixed quickly. The only beef I have with them is they have removed the ability to reliably make backups (no Jetbackup - I can't say if it was even there originally, but they removed the softaculous WordPress backups which were working when I started using the hosting.) They seem to want to charge you now per website for an automated backup. Manual backups are still available, but manually creating a backup for 65 websites on a regular basis is not practical for me. Per request Ticket Created #UUF-035368 Here are some of their responses: "Yes, we do have a backup server attached to all our cPanel servers. You can't find any option or icon where you can see all the backups, but I can show the attached server with the cPanel for you to have a look at. We do backup weekly & monthly. The reason we don't use the jetbackup option is because of server slowness. In the past, we have received 100+ complaints about the server reliability and slowness; that's why we have removed all the backup options and attached the cloud server to all our backup servers." "As I told you earlier, our cPanel servers are attached to other servers, which is the reason this is automatically disabled when we use another destination on the Backup option." "Yes, we have a whole server backup on our backup server. You just need to tell us the username of the cPanel account we will restore the account for you from our backup server." Note: This means I do not have direct access, so I do not know that dates of backups that are on the server, or that they restore - which could result in making problems worse for me. But I acknowledge the backups are there. "Bob, you don't need to worry about the backup. We got everything in one place. We have to provide our customers with reliable services, like server speed, faster page loading, and less server load. I know what you are looking for; you need the backup at the client user end. We already provide that to all our clients, and they took advantage, they put movies, songs, seasons, and a lot of porn stuff. We already lost 4 server hard drives just because the customer used backup services as a permanent area. We do have PAID backup services for every client. As I told you earlier, if we give the client the option for backup, they do backup daily, and what will happen next, all the client's website speed will be slow, and for those who are using WordPress software, the website will be loaded in 2 to 3 min. That's the reason we have separated the backup server from the WHM server, so we do backup our server only 1st a month of day and weekly, and after this model we have never received any complaint regarding slowness or server downtime." Bottom line: My original review stands. I opened the ticket as requested. While the backup process my be fine for some, I have a full resellers account with hidden backups I have no direct knowledge of or control over. The rest of the hosting and support is great.

This place is really good, fast and helpful support and even if somehow you mistaken purchase or subscription, but want to refund it also easy too. ^ ^