Akgelblaster.comReviews of akgelblaster.com

Response from Akgelblaster.comFeb 28, 2026

Dear Customer, We’re sorry your experience felt frustrating. To clarify: our team returned from the week long national holiday on 23 February, and while orders were processed promptly, logistics partners needed time to catch up. We worked overtime throughout this week to handle orders and respond to messages. When you contacted us on 26 February, we replied within two minutes confirming your order was in progress and assured delivery within the week. We ship gel blasters to your location via UPS International Express typically, it only takes 3 days to arrive your doorstep once UPS dispatched. On 27 February, we noted your message in Discord and responded in 7 minutes, sensing your concern, we offered a refund to ease the situation. We acknowledge we should have communicated the holiday impact earlier. We should also have communicated in more details that the tracking email would be generated right after UPS scanned the label to ease your anxiety. Lastly, we want to assure you that all reviews are genuine. We never incentivize customers to write them, so suggesting they are fake is unfair to those who take time to share their experiences.

Response from Akgelblaster.comSep 8, 2024

Hi Reed Checking back the email, you mentioned “Nevermind with exchanging the gun” in the last email, therefore we thought you are fine with it and not responding back. However, if you take out the blaster (CYMA m4) now and found it’s not acceptable, why don’t you raise it to us again? As long as the blaster is bought from us, we are responsible for assisting you to get it right. From the previous video you provided, the gearbox works, gels are not very visible.There are some challenges to comment on the how it shoot. From what you mentioned, the gels are shooting fine in auto, but shattered and not feeding well when you shoots semi (even if you used another mag). The issue seems to be on the gels used or t-piece not smooth enough. To share more, sometimes when we try out the same blaster. The blaster works on the higher quality gel balls but not even feeding with the soft gel balls. Softer gel balls are easier to be shredded as well. To follow up, have you tried to use some better gel balls since we recommended last time? If the gel balls are not shooting out still, are you fine to remove the big pin next to the handguard, and slide the upper receiver out, to check the nozzle rubber still intact or not? As the gearbox is working and the gels are shooting out, it is more a feeding issue here. Would you mind we send out the t-piece and barrel (likely te part that is not smooth enough that caused the gels to shred. If it still happen after you used other better gel balls)? Exchanging the gun as you requested might not help, because we cannot guaranteed the other blaster feeds the gels you used. We are using the predictive 200fps gel balls to test the blaster before sending them out, because milky or colorful gel balls caused various issues often.

Response from Akgelblaster.comMay 23, 2023

Hi Alex, Thanks for letting us know you received a faulty drum. We would send you another one for replacement. Should you prefer a refund, please let me know, thank you so much, we won’t leave you with the faulty drum!

Response from Akgelblaster.comApr 22, 2023

Hi Nicholas, we are about to design some flyers with better instruction. But before that happen, let me send over some relevant videos to you. If there are any usability issues, contact us via store chat, discord or email, you will not be alone!