Akbartravels.usReviews of akbartravels.com

I recently booked for holiday package for my boss to Vietnam and the agent is blaming me cause he doesnt know that Emirati are required to obtain Vietnam Visa before traveling he was relying to me only to know this things when its his responsibility, so my boss got offloaded they refunded only 30% of the payment most probably took all the rest very bad experience please refrain dealing with this agency

Had a worst experience with their visa

If there was no star i would have clicked , The agency is not upto the mark , their website is not transparent and as a customer i ended up paying for a basic ticket more than a value ticket which would cost lesser actually The agency does not take accountability about things I would never recommend tjis to anyone for any travel related requirements

Never buy ticket from akbar travels. They are the worst team

We had taken Highlights of Europe tour with Akbar travels from May 26th to June 3rd.Horrible experience faced by us.The main drawback is they are working with European Walkers who are their Land partner in Europe.Due to this the guide who came with us had poor knowledge of the places,was giving us details by reading from Wikipedia which we also can do by ourselves.Most of the time was spent in bus journey,hurried us at all tourists spots saying driver has to be back in time.At Vatican we didnt get to see the famous St peters basilica since they had not arranged tickets beforehand.Another major hurdle we faced was in Checkin at hotels which took upto 1hr sometimes.We have travelled with SOTC,STAR tours.never have we faced such an issue.IN TOTAL IT WAS A TOTALLY UNPLANNED ITINERY CAUSING HARDSHIPS FOR THE TRAVELLERS.

Never ever take akbar travels.horrible disatrous trip......no planning

Worst experience had with Akbar travels We mistakenly trusted this agency and lost money for no reason. We booked a returned flight from Dxb to Toronto with layover on USA. Unfortunately when we reached airport we were stopped for not holding US transit visa, when we contacted Akbar travels for help their operator bishnu was very rude to me and instead of apologising he accused me for not checking rules in fact he didn't help us,moreover he told us to send email which was sent already but till now no reply. We contacted direct airline they agreed to help us but this agency is worst.

Initially i would like to say that it was a mistake from my side to trust Akbar travels (Abu dhabi branch) to apply for UK standard visa. But, they should've told me that they don't have much experience for applying UK visa, instead they asked me to send the documents and proceeded with the application. Nobody has ever seen such a lengthy rejection letter i received from UK Embassy mentioning i didnt even submit the basic documents which i was supposed to submit during application. I was scared that i would be banned for my future travels. Luckly, i tried with another travel agency and got the visa very easily. Talking about customer service - Even though i know her name, its not right to mention such details in a public forum. 1. The agent told me that it was my mistake that i was not aware of the required documents which should've been submitted. 2. Agent told the UK Embassy did not inform them about such rules. They should know that the embassies don't call each agency to inform about the regulations. 3. Told me that this was not the first visa rejection they received from UK embassy, which they should've told me before applying so i could've gone for other options and might avoid losing my money. We all know that it's up to the embassy whether to accept or reject an application. But rejecting due to lack of some basic documents is a total negligence from the travel agent. Literally the embassy had no choice but reject our application due to this, and we came to know about this when we applied for the second time with another agency. Choose your agents carefully. Check their expertise, history and customer service before trusting them with your money. Hoping that this experience doesn't happen to someone else. -tom