Akbartravels.usReviews of akbartravels.com

Worst , when it comes to refund process, other wise I can rate it a 3 star

I am extremely disappointed with the service I received from Akbar Travels regarding my refund. On March 19, Gulf Air notified me of a change in my flight schedule (departure March 28 and return April 29). On the same day, I immediately informed Akbar to cancel my booking as the new timing conflicted with my schedule. However, two days before the flight, I was surprised to receive a call directly from Gulf Air asking me to confirm the schedule change, since they had not received any cancellation request from Akbar on my behalf. This clearly shows that Akbar failed to act on my request. At that point, I had no choice but to cancel directly with the airline and request a refund. Gulf Air confirmed that the refund process normally takes no more than one week. However, because I booked through Akbar, the airline advised me to inform the agency so they could formally initiate the refund. This is where the major issue began. Despite Gulf Air’s refund policy, Akbar did not process my refund until May 31—more than two months after my initial cancellation request. During this entire period, I had to chase them with repeated follow-ups, only to be met with excuses and unclear responses. The delay was entirely due to Akbar’s negligence, not the airline. This experience reflects a complete lack of professionalism, accountability, and customer service. A travel agency should make travel easier, but instead, Akbar caused me unnecessary stress and financial inconvenience by holding my money for months without justification. Based on this, I cannot recommend Akbar Travels. If you value timely service, transparency, and responsible customer care, I strongly suggest booking elsewhere.

worst servises they did not give u refund if you are cancel your ticket.i booked refundable ticket.but the did not refund.

very bad services .i booked refundable ticket then after one day i cancel my ticket.so they i asked me reson y u cancel with proof of document.i told him its a personal reson i cange my plan.i call also customer care. but the said same and they didnot give refund.so its services very bad.if u booked so its ok but u cancel.so no refund.

don't book air ticket by akbar travel if you cancel ticket they will not return your amount. i cancel my ticket. they didn't return my amount (SR 1606) when i call to office they playing with me for last (5 months)

Got my Singapore and Srilanka visas without any hassle. Good experience

Very worst service in the world, not commitment with customers, in uae customer service center it was very bad, and cheating the people..

Bad experience and soo much disappointment,they never received calls if you need a change even also when they receive they will ask you to send email and they will not respond.I sent them email like 7times to request for my flight rescheduled because I was missing very important business meeting they ask me to send email and Ignored.Poor service