AKASOReviews of akasotech.com

I purchased an Akaso camera to use whilst scuba diving based on the product description that stated the camera and case were waterproof up to 30m. I took it diving for the first time and got to about 10m when the camera stopped working and water had leaked into the case. I contacted the company as the camera was under warranty and their first answer was to put the camera in rice to attempt to fix it... obviously this didn't work so I contacted them again and they refused to refund me for the product. Absolutely terrible customer service, products that don't work as advertised and useless warranties, don't purchase from them whatever you do!

Waiting yet for my shipment! They promised me in 3 -7 days it will be here. After 14 days I´m still waiting and nobody can say me what´s happens. Now I travel to Asia next week and I don´t have my camera!

I ordered a V50 camera to use of a cycling trip. delivery was delayed and it didn't arrive on time. my main reason is to use this cycling and I chose it because it has a handlebar mount. the maximum diameter of the handlebar mount is 22mm. The smallest bar or tube found in bicycles is in old, vintage steel bikes - 25.4mm. newer bikes use larger bars. Of the 6 varied bikes I have, this mount fits none of them. When I asked Akaso about this they blamed me for having unusually large handle bars and tried to sell me a motorcycle mount which was sold out, and is priced 5x what it is worth.

I bought an AKASO Seemor-200 Night Vision. AKASO sent the goods fast and with trackinginformation. The quality of the Seemor-200 Night Vision is as described and I'm satisfied with the product. Also no problem with payment. For me it looks like a trustful shop.

My Akaso Brave 7 stopped working while on holiday in October, just days over a year old. I looked at the warranty I have (registered with AkasoTech having bought off Amazon) and saw it had an extra year. I contacted the guys at AkasoTech and they were really good. They tried to help me restart the camera, but eventually told me they could send a new replacement camera. It cost me $40 in a handling charge, but the replacement camera arrived today, within the 5-7 days they told me it would. Well chuffed, brilliant stuff guys.

I bought an Akaso v50x in hope that it would be a bit better than my 10 year old gopro hero 3 black from 2014. Unfortunately this was not the case. The adverts are misleading and footage has obviously been done on a better device. I suppose you get what you pay for. At least it can be used as an ok dash camera in 1080 60fps mode. The remote control did not work either. The only good thing was the display and easy UI.

Very pleased with the service from AKASO. We initially bought a V50x and were happy with the product. Prior to going on holiday we checked and the product had become faulty. When reporting this to customer services who immediately offered refund or replacement. They helped us through this process and a few other issues as well that were our fault. Good product and great communication. As an extra we got the chance to fill out a review to get extra accessories after our initial purchase which was a nice touch.

Camera takes ok Pictures, the video quality, regardless of settings is poor, nighttime its just a blur and even though it does not have stabilisation enabled on this, when still, the video quality is still very poor. Haven't tried it in the water yet, but I would imagine that any movement will cause an issue to any videos recorded, wherever you take them. Personally, I would not recommend this product, even at such a cheap price, I still expect the basics to work well. Its a no from me.