wayne D.
Cost me £5 for a replacement lens but…
Cost me £5 for a replacement lens but £15 p&p and weeks of waiting which is daylight robbery Edit after response: The $99 limit applies to the UK but not Europe and Europe gets 3 days delivery. The limit and delivery time is an arbitrary penalty for UK users which is why I wont be buying Akaso again.
Response from AKASOSep 11, 2026
Hi, thank you for your feedback. We understand your concern, especially when the shipping cost feels high compared with the price of a small replacement part. Your order was placed on August 13 and delivered on August 21, so there may have been some misunderstanding regarding the delivery timeline. The £15 shipping fee is our standard shipping charge for orders under $99, including replacement parts. We really appreciate you bringing this to our attention. We’ll share your feedback with our team and look into ways to make replacement parts easier and more cost-effective for customers to purchase in the future.