John D.
I ended my subscription, but...
I ended my subscription. aitherapy.care continues to try to bill me. Avoid them. The product might be okay but the billing side is a nightmare.
Response from Faye - AI for Emotional RegulationNov 24, 2025
Hi again John, I believe this is the same situation as your other review, so I wanted to acknowledge it here as well. I checked personally and confirmed that your account deletion didn’t cancel the subscription due to a bug on our side. That’s on us, and I’m very sorry for the frustration it caused. I’ve now fully cancelled everything, stopped all billing attempts, fixed the underlying issue, and emailed you directly. Thank you for raising this so we could correct it. I’m genuinely sorry for the experience you had. Ali Co-founder & CEO, Aitherapy



