AirtherealReviews of airthereal.com

I purchased the Airthere water filter four months ago. The has performed exceptionally well in my experience. However, I recently encountered issue with it. I contacted Airthereal, and the customer service staff promptly responded and resolved the quickly. I am grateful for Sky, who assisted me in solving the issue and promptly sent a replacement.

I’ve bought the Airthereal Pristine Pro6H water filter. The product is great but the manual was not super clear. I had some doubts regarding the first use and some features and contacted the customer service by email. I got a prompt response from Sky who clarified all my issues and my filter is up and running super well. I highly recommend this product and thank Sky for your help !

I contacted Aethereal customer service for some spare parts after a purchase. The original purchase was fine, but I always try to keep spares of consumable parts for future use. We exchanged emails several times as we worked out the details. Aethereal customer service was so easy to work with and was very responsive throughout the process.

A wonderful company with products we trust and tip top customer service. We bought our first purifier with them in about 2021 and just recently upgraded in 2024. We had issues with the unit that we received and they quickly sent a replacement. Then the replacement was damaged during shipping and they sent us another replacement. And now we have nice new aire purifier that's exactly what we need it to be.

We love our ozone machines. We own 2. My house always had a musky smell and now it’s completely gone!! I’ve purchased 2 for my mom’s home and have several friends I’ve told them about the ozone machine and they also love them. I had some shipping issues and customer service was fantastic in fixing the situation!! Also they are very affordable!!

Had an issue with an recent order and forgetting to put in a discount code until after I sent the order. Contacted customer support to see if they could still provide the discount after the order was placed. Someone got back to me same day and the issue was resolved. Love the product.

I had an issue with my machine but the customer service and experience was amazing, they sent me a replacement machine in no time. I am very happy and impressed with their service. I already have two machines and they work perfectly./

Absolutely amazing customer service. Kind, quick, resourceful. Thank you Eddie and also to the social media team for being so awesome. Love every Airthereal product I’ve ever owned.