Cheryl
I love this product and the customer…
I love this product and the customer service is outstanding

Airthereal offers air purifiers and ozone generators to improve air quality around the world. We're always innnovating to meet & exceed your air quality needs.
Airthereal (airthereal.com) has 223 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Home & Garden Services · Bloomington, Indiana
Excellent
Home & Garden Services · Prosper, Texas
Excellent

Home & Garden Services · Seattle, Washington
Excellent
Home & Garden Services · Los Angeles, CA
Excellent
Showing 212 reviews with 5 stars · Clear filters
Cheryl
I love this product and the customer service is outstanding
gaston F.
Elsa was great. She communicated promptly and solved the issue.
Marnie
I have an Airthereal Kitchen Composter. I love it. I used to have a countertop one and was always fighting fruit flies and mess. The Airthereal composter makes composting easy. I used it every day. It stopped working the other day. I have had it over a year. I contacted customer service and they quickly helped me through troubleshooting and determined it could not be fixed, but to my surprise it was still under warranty and they are shipping me a replacement. I love the product and am super impressed with their customer service. Thanks Lyvia!
Greg P.
I own ozone generator ah1000 which is superb and nice looking, works manly for puryfying water(which is extremely simple to do). Airthereal website is clear and easy to find important info about products. Stuff, especially Lyvia always so helpful and prompt (5 Stars!)
Dennis
I have ordered two MA10K-PRO Smart WiFi Ozone Generators and they have worked great. I had a unit recently stop working. Airthreal worked with me, step by step, to try to trouble shoot the problem. It issue was determined and Airthreal sent out a brand new unit. The process was easy and I would highly recommend this company and plan to purchase other devices from this company.
Consumer
I had a unit fail near the end of the warranty. I received excellent trouble shooting suggestions. But when none were successful they stood behind their warranty and replaced the unit.
Matthew N.
I recently purchased a r180 exhaust fan. I got the charger mixed up with some other chargers I had that had different outputs. Customer service sent me the info I needed without delay. Nice to deal with a company with great customer service.
russianladycat
I own Airthereal 50, 300 and 5000 ozone output devices. I love them all for different purpose. The portable rechargeable 300 device is great for fridge and closets - food stays fresh much longer, disinfects any pathogens from its handling prior to my house; all my shoes smell fresh! The plug-in 50 unit is good for intermittent cycling after toxic home projects (painting, gluing, epoxying etc) and near cat litter box. The 5000 unit is a disinfecting beast! We live right near a forest, and somehow mice get into the walls and air ducts and die... they smell so sharp and intense! Also, they could have huntavirus... when this happens 5000 unit is a must have! We leave it in the basement, put it on a timer for 20-30 min, circulate furnace to run it through the vents, and it eliminates all smells. Also, I use 300 units for guests or parties, since viruses are pretty strong nowadays, and it's a simple reassurance not to catch them! I am very happy with all Airthereal products, and customer support has been very helpful and resolved any minor issues and answered all questions. Thanks!