AirtherealReviews of airthereal.com

Not only does the Ozone 10k unit absolutely destroy odors quickly, their customer service and support after the sale is top notch. I would choose their products again without hesitation.

Great product, and great to work with! I bought two APH260 air purifiers. We have dogs and I have allergies - they do an amazing job of filtering (you can see from the filters how much they're trapping). Maintenance is easy - vacuum the filter periodically, change it out every 6 months. Filter is very quiet in night mode and doesn't have bright lights that keep you awake. One of my purifiers had a problem just before the 2 year warranty expired. Customer service was extremely helpful - walked me through just a couple troubleshooting steps, then ended up sending out a warranty replacement in just a few days. I've tried filters from a couple other companies and haven't been nearly as happy with them as I am with these.

I needed to contact customer service to resolve a minor issue and they treated me and my issue with respect and quickly resolved my problem. Doesn't matter if you have great products if the customer service is lacking, but Airthereal's customer service is top notch. Such a refreshing experience, 10 stars!

This is a good company, good integrity, prices are good especially when every household and business needs ozone during a pandemic. Customer service is very good and they follow through with support until your issues are complete. This is a company you can trust.

I purchased two Airthereal HEPA Air Cleaner APH260 units and, sadly, had an issue with one of them within a couple of weeks. The warranty department was kind and incredibly efficient. They very quickly resolved my issues completely and I - surprisingly - had a new unit within just a couple of days! The air purifiers are amazing, I love the UV and sleep modes but appreciate the smart control that constantly measures air quality and self-adjusts. I would HIGHLY recommend this particular Air Cleaner, as well as Airthereal as a quality company.

Had a problem with my air purifier and contacted customer service. Everyone involved provided such excellent service to resolve the issue. No pun intended but it was a great breath of fresh air. Thanks so much!

Extraordinary Service and follow-through. I purchased a B50-Pro and received an additional year of warranty as part of the purchase. My unit died after twenty (20) months. Pretty good for a $35 item used very often. One email with the warranty confirmation and the Amazon purchase information and a new unit was being shipped by Airthereal to me. The customer support staff followed through multiple times and tracked the delivery. Extraordinary support from this company will keep keep me as a customer on my next purchase. A1, +++++

The ozone generator worked very well until about 4-5 months after purchase. I contacted tech support. They were VERY helpful. I do not think I have had such a great tech support experience. They resolved my issue and I am very appreciative! Thank you!!