AirtherealReviews of airthereal.com

Leider hält manch ein Gerät nicht über den Garantiezeitraum hinweg seine Funktionstüchtigkeit aufrecht. So auch im vorliegenden Fall eines Ozongenerators, welcher wenige Tage vor Garantieablauf seinen Dienst versagte. Dann kommt es auf den Service des Händlers an und dieser war super. Nach eingehender Prüfung der Beanstandung erhielt ich eine neues Gerät zugeschickt. Vielen Dank dafür

I have six B50 plug-in ozonators (two houses) and LOVE them. No more musty basement. My homes always feel fresh, not purfume-y. I guess the little motors can bonk out, though, and I’ve now replaced four. I didn’t think customer service would honor my second request, but they did, and I’m a customer for life.

I'm very happy with my product, a Pure Morning APH260 air purifier. Had it for 2 years now and it's running very well and doing what it's supposed to, without being too loud. The couple of times I had a question regarding the product the customer service was quite fast at responding and provided sufficient info.

Back in April 2021 I purchased two APH260 units. Seven months later, one of the units started having display issues and some of the number segments went dark. I contacted Airtheral support and submitted photos of the problem, photo of the serial number, and a scan of the receipt. Since the issue affected the display and not the performance of the unit they gave me a choice of either get a $40 gift card or to ship me a replacement. I chose a replacement and it showed up at my house two days later. Excellent customer service.

Excelente. He ocupado la maquina para trabajar en mi empresa de auto detailing así como uso de la casa y ha sido asombroso. Realmente la recomiendo al máximo. Sobre 10 definitivamente es una 11. Gracias Airthereal

i have ordered 6 of these units and had a problem with one. Customer service stepped in to troubleshoot and then decided to send me a new unit which worked great. There was no hassle for replacement. Thanks again!!

Great products for pandemic situation We use at home and car And customer service is excellent I have done twice for new replacement unit without any doubt I will recommend this brand to my friends Thanks

Awesome product! Our basement has a tendency to get “stuffy” during the humid months and this really helps keep things fresh. Makes clothes smell line dried when I use it in the closet too! We put it in the car when it got smelly from being rained in, and attention Hunters… remove human scent from your gear! Last nights dinner still lingering in the air? No problem! Sorry for the rant but it has many more uses than I expected. Customer service was awesome as well. I sent an email after I lost one of the little rubber feet and “No problem miss just send us a picture of what you need”. The replacement arrived shortly after. I was so pleased I purchased a second machine for a family member.