AirtherealReviews of airthereal.com

I was actually a little skeptical of this website at first, but after looking up the reviews of Airthereal I decided to go for it and purchase the flame diffuser. It went very well. After I bought it (before Christmas), they told me they would not be able to ship it until a week after Christmas. I received another email from them saying their inventory was miscalculated, and that I would not receive my diffuser until the end of January. I was a little frustrated, but it was not a big deal. Anyways, they ended up shipping it to me just a week later rather than a month! I love the diffuser too - so cozy and there's a 1-year warranty on it as well. I'd buy from this company again. Thank you!

I purchased the "Pure Morning" air purifier: Excellent product, my first unit did have a glitch in the electronic screen a few months in, BUT I am still giving this 5 stars because the customer service provided from Airthereal has more than made up for any inconvenience I experienced as well as the problem has now been fixed and I am very pleased with my purchase and overall experience. You don't find many companies that still value customer service in the way or at the caliber that Airthereal does. So thanks so much again to the rep that assisted me (Terry) and to the rest of the Airthereal associates for the exemplary service and fantastic product! The "pure Morning" purifier is definitely a smart buy.

The ozone generator works great. The only issue we had was the timer knob broke, but customer support helped with replacing the knob with no issues. A+ for the customer support/customer service.

Terry in customer service was phenomenal. She addressed my needs in a timely and caring manner. I highly recommend this company.

Excellent product with incredibly helpful, responsive, fast, delightful customer service!

Couldn’t be more pleased with my new ozonator! I run a small medical practice and these days more than ever we are all concerned about the air we breathe. Works like a charm, we just set it as we leave for the day. My package was lost/stolen/Fed Ex delivered to the wrong location, but these guys took it upon themselves to replace my package immediately. Truly appreciate their prompt replies and care!

I give 5 stars because Airthereal are a real company with real ethics and values. Not only does the product do a fantastic job of sanitizing spaces via ozone, customer service is easy to work with should you run into any issues or have any questions.

Great company always is helpful and provides great service