AirtherealReviews of airthereal.com

I have been a customer with Airthereal for about 5 years now. I Actually won an aromatherapy defuser. It’s been a little under a year now. I had a problem with it when I turned it on it would shut off Immediately. Texted a message to customer service and Terry was the person who responded to me. To my amazement she had solved the problem very professionally. The company sent a new one. I send a video of what was happening. No problems no hassles I love this company. I have 5 Purifers, 3 ozone machines and 1 aromatherapy diffuser. After dealing with a company as good as they are I will never go anywhere else. Customer Service is outrages. There machines are top notch. I run my purifiers 24/7. I have COPD these machines have actually saved me from going on oxygen until now. They keep the dust down and purify the air like no other. I’m talking about five years. in this day and age companies don’t care if they lose your business. This company treats you like your family. I have never had any problem with them. There customers service out beats any other company I have dealt with. I am 72 years old. I have dealt with all kinds of companies and never seen anything like this. I feel blessed. A.S.

I use the AH 1000 to ozonate my 25 gallon cold plunge and it does a great job. Also the customer service is top notch. Highly recommended!

I wrote Airthereal about some very specific electrical questions on their MA10K-PRODIGI unit. They answered my questions professionally while providing exactly the information I needed. The customer service they provided was fantastic!

We haven't installed the product yet, but the customer service we received was top of the line. Really helpful and great response times

My purifier quit nearing the end of the warranty period. I was met with an easy process of replacing it. The process was made even easier by the fact that I was emailing with a real human who took the time to reach out and check in when some time had passed before I provided more information. I feel like ANY other company would have just let it go and hope that I forgot to finish the process. Once I provided the necessary information, I had a new one on the way inside of a week. The person I corresponded with (Terry) was super friendly and helpful. We'll see how the product holds up, but in the meantime I would recommend this company and their products.

Hervorragender Support! Mein Ozongenerator generierte nach zwei Monaten kaum noch Ozon. Farfreitag E-Mail an den Support und sofortige Antwort von Terry. Per Mail wurde das Problem nochmal verifiziert und sofort ein Ersatzgerät geliefert. Es kam schon am Donnerstag nach Ostern an. Ich war überrascht von der schnellen, unkomplizierten Abwicklung dieses Garantiefalls. Vielen Dank an Terry und die Mitarbeiter des Airthereal-Supports.

Fast and direct reply. Fixed out WH problem.

Quick and friendly customer service from Terry. Thanks!