AirtherealReviews of airthereal.com

I have four APH260s. I had some problems with the digital displays and contacted Customer Service. Julie and Karen were so helpful. They answered all my questions, helped me troubleshoot, and ultimately sent me a new unit completely hassle-free. They were professional and even checked back with me to make sure things were going okay. Really good customer experience.

great customer service - package got lost and they replaced it promptly!

Once you became involved the order correction was immediate. The integrity of a business is not determined when everything goes well, It is decided when things go wrong and how they respond. I would have no problem ordering form Airthereal again or recommending you based on how you responded and corrected this order. Thanks again, Dennis

We all know "stuff happens " in business...my "situation" was handled PROMPTLY, CURTEOUSLY and to my full satisfaction! Very happy with the results

Post vendita eccellente.

Ho avuto bisogno del servizio postvendita di un prodotto. Sono stati molto veloci a cercare di risolvere il problema e una volta visto che era un problema tecnico hanno proceduto alla sostituzione del prodotto. Ottimo servizio!

After receiving the air purifier I detected a noise with the fan when shutting off the unit. I contacted customer service. They asked for a video of the unit making the noise. After reviewing the unit they sent me a replacement. I would recommend this air purifier to my friends works very well. My wife has asthma and could tell the difference right away.

I had issues with the first mobile ozone machine sent. Sent an email to customer support and they were helpful. The company was quick to send another unit free of charge. Received the new mobile ozone and so far so good! I purchased the open box for a great price.