AirtherealReviews of airthereal.com

First USPS lost my order and I contacted the company they refunded my purchase price and sent out a new one. The unit worked as advertised. Great company.

The best customer service I have ever had. Quick to help and resolve my issues!

I contacted customer service after my ozone machine stopped working after 2 years of use. They were very helpful in finding my problem, and after sending the info on the machine, they replaced it free of charge. Couldn't have asked for better service! 10 stars.

My airtheral airfilter would not reset , I reached out to customer service and they resolved my issue in no time. Excellent customer service. They back up their products

Very helpful, responsive, and prompt customer service. Have been very happy with purchase, use my composter daily.

Customer support was excellent,they replaced my first one no questions asked. Got the and it works great. Thank for all you do

Airthereal customer service is excellent! After 2 months of using their 27kW tankless water heater, it just stopped heating water one day. I checked a few things and then called up support. They got back to me very quickly and had me test a few more things and send some pictures. Finally, before making me go through the trouble of replacing the whole unit, they sent me a video walking me through how to clean out the water flow sensor and that got me back up and running. Their customer service was prompt, respectful, and most of all, actually helpful.

I bought an ozone machine a few weeks ago. It appears that FedEx delivered it, but their unclever delivery to the front steps was outsmarted by a low-level porch pirate. I was left without an ozonator. I reached out to Airthereal, and they were kind enough to immediately ship a replacement. It arrived in a couple days and was successfully delivered, this time behind the fence (yay FedEx!). The ozonator is very well-built, powerful and effective. Very happy. Porch pirates: 1 Fedex: 1 Airthereal: 10 :-)