Air Sanctuary Reviews | Read Customer Reviews of airsanctuary.com

Air SanctuaryReviews of airsanctuary.com

4.374 reviews
Home Improvements
1621 Central Avenue, Cheyenne, Wyoming

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Air Sanctuary

About Air Sanctuary

Air Sanctuary is a family-owned and operated small business. We were founded on the belief that everyone deserves the benefits and opportunity to create a comfortable indoor environment. We are dedicated to and motivated by helping our customers create spaces where they can feel healthy and at ease - be it at home, work, or improving the air quality or conditioning a commercial or industrial setting. Accessibity and affordability are very important to Air Sanctuary - we are committed to keeping our prices as low as possible. We provide various financing and payment plan options for our customers to fulfill our promise to affordability.Air Sanctuary is the premiere online retailer for your indoor air quality and heating and air conditioning needs. We provide a wide range of products from: air purifiers and air scrubbers, to ductless mini-splits and central air conditioning systems, to dehumidifiers and other water restoration products and solutions, plus much more to meet your needs.We pride ourselves on the service and knowledge we provide to our customers. Our priority is always the customer and it is our goal to make your purchase experience as seamless and headache-free as possible.Do not hesitate to contact us with any questions about products or concerns about your order. We are more than happy to help any way that we can.

Air Sanctuary (airsanctuary.com) has 74 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: airsanctuary.com
Website: airsanctuary.com
Category: Home Improvements
Location: Cheyenne, Wyoming
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 68% of reviews.
Latest: Most recent review: April 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Air Sanctuary reviews

Showing 58 reviews with 5 stars · Clear filters

CVE T.
Mar 29, 2022
They did as expected
They did as expected
Response from Air SanctuaryMar 29, 2022
Thank you for your review. We sincerely appreciate you as a loyal customer. Hope you and your wife are well!
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Alecia B.
Mar 29, 2022
I had never heard of this company and…
I had never heard of this company and it was so much cheaper than others that I was skeptical for sure. I couldn’t have been happier. Had a few issues with shipping and delivery (no fault of air sanctuary) and they were so responsive and helpful! Truly the best customer service I’ve ever had!
Response from Air SanctuaryMar 29, 2022
Alecia, we are so glad to hear your experience with us was still a positive one, even due to all of the delays of last year. Thanks for shopping with Air Sanctuary. We appreciate you!
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Ronald B R.
Mar 29, 2022
Great customer service
Great customer service, fast shipping and best prices anywhere.
Response from Air SanctuaryMar 29, 2022
Ron, you rock! Thank you for the awesome reviews and for your repeat business with Air Sanctuary. We sincerely appreciate you being a part of the Air Sanctuary community. Take care!
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Phil
Mar 29, 2022
Great communication and follow through
Great communication and follow through
Response from Air SanctuaryMar 29, 2022
Phil, thank you so much for taking the time to review Air Sanctuary and for your patience last year. We appreciate you! Take care.
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Andrew C.
Mar 29, 2022
Great company
Great company. I had a hard time finding the unit I wanted due to supply issues. I called Air Sanctuary and they located one for me and had it earmarked and delivered to me. They went above and beyond to find a unit for me when many other places were out of stock. They also had competitive rates compared to others. I would use them agin.
Response from Air SanctuaryMar 29, 2022
Thank you, Andrew. We're so happy that your experience with us was a positive one. Happy to help any way we can. Hope you are well!
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Kristina R.
Mar 28, 2022
Mr Cool
Ordered an entire heating and cooling system, was the best value I found on the market with the cheapest shipping. Very prompt and professional correspondence. Everything arrived in great shape (boxes weren't damaged). We have not installed yet so I have nothing else to report but I am excited to utilize this system! Five stars so far, highly recommend.
Response from Air SanctuaryMar 29, 2022
Kristina, thank you so much for taking the time to review us. We appreciate you and are glad you are now a part of the Air Sanctuary community. We're happy to hear your MRCOOL DIY Ductless Mini Split arrived in good shape! Please do not hesitate to reach out should you need anything.
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BigJ
Mar 28, 2022
Great customer services and very…
Great customer services and very helpful and friendly
Response from Air SanctuaryMar 29, 2022
Thank you, James! We really appreciate you taking the time out of your day to write us a review. Let us know if you need anything else. We hope you enjoy your mini split once you get it installed.
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Brad F.
Mar 17, 2022
We bought a 4 zone mini split system
We bought a 4 zone mini split system. Air Sanctuary was great. They helped us figure out what we needed and arranged for everything to be shipped. It was a great experience and the mini splits work perfectly.
Response from Air SanctuaryMar 18, 2022
Thank you for taking the time to review us, Brad. We appreciate your repeat business.
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