customer
Great Customer Servicel
Very helpful, responsive and accommodating.

Air Sanctuary is a family-owned and operated small business. We were founded on the belief that everyone deserves the benefits and opportunity to create a comfortable indoor environment. We are dedicated to and motivated by helping our customers create spaces where they can feel healthy and at ease - be it at home, work, or improving the air quality or conditioning a commercial or industrial setting. Accessibity and affordability are very important to Air Sanctuary - we are committed to keeping our prices as low as possible. We provide various financing and payment plan options for our customers to fulfill our promise to affordability.Air Sanctuary is the premiere online retailer for your indoor air quality and heating and air conditioning needs. We provide a wide range of products from: air purifiers and air scrubbers, to ductless mini-splits and central air conditioning systems, to dehumidifiers and other water restoration products and solutions, plus much more to meet your needs.We pride ourselves on the service and knowledge we provide to our customers. Our priority is always the customer and it is our goal to make your purchase experience as seamless and headache-free as possible.Do not hesitate to contact us with any questions about products or concerns about your order. We are more than happy to help any way that we can.
Air Sanctuary (airsanctuary.com) has 74 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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customer
Very helpful, responsive and accommodating.
Mike T.
Alexandra was very helpful answering questions andi putting together the quote including figuring out the extra shipping to Alaska. So far so good. I look forward to getting the equipment.
Response from Air SanctuaryJul 25, 2023
Thank you for taking the time to write us a review Mr. Taylor. We sincerely appreciate your business, and look forward to a long lasting partnership. Please do not hesitate to contact us should you need anything.
Frank O.
Great service, and a great dehumidifier that came delivered in a timely manner.
San D.
great price & customer service, personal email follow-up with additional discount for future purchase was much appreciated
Keith W.
Communication was excellent. Shipping was prompt. Dehumidifier is exactly as advertised and works perfectly. Holds humidity in our basement at a preset 45%. Would recommend this company and Alorair products.
Matthew P.
Great customer service. Air Sanctuary reached out for an out of stock item in my order and offered an open box replacement at a lower price. I’m getting my order on time and saving money in the process. Thanks!
ROBERT K.
Outstanding customer service.
Cho Tak H.
Air Sanctuary customer service is great. not only help you save money .They understand what do you need and help you to get the best option . Thank you so much !!!