Carla
Not provided what I paid for.
Purchased parking that was supposed to include free airport transfers. When we returned from our trip we called the hotel for shuttle pick up. We were told 20-25 minutes. After 30 minutes and no shuttle I called the hotel again. They told me they didn't have a shuttle that day. I needed to call an Uber or taxi. Costed us $30. Messaged airport parking.com and they told me basically oh well. We can't do anything. They sold me the package and I paid for a service but they aren't liable to provide it? Don't use them, they don't stand behind what they sell.



