AirportParking.comReviews of airportparking.com

I have yet to receive a confirmation code or an email. I have emailed them twice and do not know how else to get a hold of them. They charged my card. If i don't hear back soon I'm going to dispute the charge and they wont get my business again!

I reserved through this sight today, 3/15 @ 6:15 am. I haven't recieved an email. Paid $134.00. I've sent two emails and their sight says, "will recieve confirmation email immediately. " this website is HORRIBLE! SCAM. I'm disputing charge with bank. I don't have money to throw away! Stay away!!

Horrible system. I purchased a pass an hour before checking. Never got an email and yes I know where to look, (I got an MS in computer science). I had to pay at the parking because never got it. It took 20 mins to get hold of someone and because it was passed the check in they won’t refund me and the lady with the asian accent hung up on me.

I am left feeling unsupported as their "support att airportparking.com" email address, in their email as their contact line, is rejected by mailservers as non-existent. Something is very bogus.

I booked an off-site parking spot at a hotel in Calgary, Alberta. I was pleased that the prices were competitive but found out later that it was in US dollars so then not so great. I never received a confirmation email after I repeatedly emailed them and asked for it. When I arrived at the hotel they had no way of processing my reservation so I had to go elsewhere. I was still charged full price and when I tried to get a refund they were absolutely rude to me claiming they had sent the email so therefore was not entitled for a refund. Numerous emails later they would not agree to any refund. I will never use this company in any city ever again. There customer service agents are rude and sarcastic. You may think they are priced competitively but not worth it. I would give them less than 1 star if it allowed me to.

I reserved from this website for a DFW airport hotel for parking starting 5 am. But hotel did not even have shuttle at that time. I called AirportParking to cancel reservation They charged $5 even when you cancel within 30 minutes of reservation. They should not even have booked if hotel does not provide services at the time it is booked for

I received an email from American stating my flight would be leaving 2 hours later than the original time. Therefore I reached out to Airport parking {ParknGo} to update the reservation, but unfortunatley I was informed it could not be changed. Customers are at a disadvantage for any airport off site parking that is not flexible in the possibility of flights canceling/changing flight times. In our future travels we will definately consider using another company that has flexibility in their policies.

I was booking a 2 night parking at Embassy Suites at LAX. (where I stayed for 2 nights) The website didn't say anything that it was a NORTH or SOUTH location, so I booked 2 nights at the wrong location - thinking there was only one Embassy Suites. So, I had to pay for 2 nights parking at the hotel and Airportparking refused to help or refund - because I had started the reservation... I did not start the reservation because I was booked at the wrong place. IF they had stated Embassy Suites NORTH or SOUTH, I would have realized that there were two locations. Super disappointing.