Dave
Wouldn’t help resolve complaint or make a offer to help .
Been using the 6155 River Road Chicago O’Hare Marriot locations for years Unfortunately when I return from an international flight 10 days later I found my car was loaded with sap deposits the size of a dime from a Pinetree I was parked Under. I contacted the The Marriott hotel I was informed it was a privately owned parking lot and they informed me that they would do nothing. I had to have the car detailed at my expense for $137 before the pine tar was crystallized on my new car. I would have thought they would’ve given me my money for the repair and inconvenience or at least giving me a gift certificate for a future visits. I will simply move on to many other choices very very unhappy, And the added insult is a Marriott rewards customer and stay at the Marriott as a travel for business often. Not happy will go elsewhere, one of the employees also told us to Park near a camera while I was gone as we were waiting for the shuttle, not comforting.