Geneviève Cambray T.
Insensitive and unprofessional
My reservation indicated I was to recover my vehicle at 11 pm. Due to a weather delay my return flight to Toronto arrived an hour late and I arrived at the EZairport parking at 00:38. I was charged an extra day for those 38 minutes. When I explained the reason for the delay to your employee, I was basically told, "Too bad, you got in after midnight, get lost, but pay us the extra day before you go." First and last time I'll be using EZAirport parking at Toronto, and I'll be letting any and all know what I think about you.
