The parking lot was full when we arrived for our trip. The staff was great and ready to valet park our car and keep our keys safe until our return. The drivers and all the people are so polite and so friendly. They are Christian people who are great in running their business.
BA
Barbara
Reliable service
Reliable service; easy-to-use website, fast pick up from the airport. We have used this service for years and will continue to use.
MW
Margo W.
It was freezy outside while waiting for…
It was freezy outside while waiting for the park and jet shuttle. Your darling, kind driver Elise Gubler let us sit in the Diamond shuttle while she was waiting for clients and we were waiting for the shuttle. We were so impressed with her thoughtfulness and will use your service on future travel. Thank you Elise. Kindness still exists in this crazy world. Margo and Jay D
SR
S. R.
Disappointed and confused
I chose a parking lot based on price and location. When I clicked on my choice, I learned the low price was for valet parking. There was a higher-priced option for self-park. I chose self-park because I didn't want somebody else driving my vehicle, nor did I want to leave my key.
Upon arrival at the lot, I was told to leave my vehicle, with the key in it. I explained that I wanted to self-park my vehicle. The lot said they didn't have self-park. I explained I paid extra for self-park. The lot attendant then directed me to talk to the office staff. The office staff was confused by the options once I handed them my reservation confirmation, and said, "Oh, it was Airport Parking" and told me they didn't have self-parking. They had me pay the rest of what I supposedly owned after paying a deposit on the Airport Parking site, and ultimately allowed me to park my own vehicle, in the space they told me to park, which was blocking another vehicle, and they required me to leave the key in case the other vehicle was claimed before my return, so they could move it.
Next time, I'll use another nearby lot that I know has self-parking, charges basically what I paid, doesn't require me to leave a key and I'll go directly to their site instead of using AirportParking.com.
VI
Virgil
First time I used them and was pleased…
First time I used them and was pleased with rhe servace. Waited less than 5 minures for pickup when we returmed.
WT
Willie Thomas, J.
Great location and great service.
Great location and great service.
DI
DIANE
Excellent
Excellent. Wonderful service, prompt and attentive. I will use again and again,
ER
Erin
Always my choice when traveling
Always my choice when traveling. Wait time is very minimal and personnel is always friendly