At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.
Airport Center (airportcenterparking.org) has 704 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
airportcenterparking.org
Website
airportcenterparking.org
Category
Airports & Parking
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 48% of reviews.
Latest
Most recent review: August 2026.
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Excellent place to park at a great rate, it's a parking structure which helps keep your car out of the outdoor elements. Only problem was the inconsiderate people that take two spaces making it hard to find a spot.
Response from Airport CenterDec 15, 2016
Hi Gordon,
I just wanted to say thank you for the 4 star review. We appreciate your business and look forward to seeing you again.
Michael Hibbert
General Manager
KT
Kathy T.
Good location, tiny spaces, shuttle not too prompt
The location is great, close to the airport and parking is covered. If you make a reservation in advance, the price is good as well. However, the spaces are tiny, so I definitely wouldn't try parking a full size truck or SUV in there. And although there were several shuttle vehicles parked near the structure, there was about a 15 minute wait for a shuttle to get to the airport. Fine for this trip, but if you were running late, that could be a problem. Elevator nearest shuttle pickup doesn't work. Overall, it's okay for the price.
Response from Airport CenterDec 15, 2016
Hi Kathy,
We appreciate your feedback and thank you for your honesty. In regards to a few concerns you may have, we are currently fixing the elevators and restriping large spaces in our garage in early 2017. We are hoping this will create a more permanent parking facility of your choosing in the future. Thank you for your business and we look forward to seeing you again.
Michael Hibbert
General Manager
SM
Sheena M.
Good value but broken elevator
This place gives good value for parking. However, one of their main elevators was broken... which translated to having to drag luggage quite a distance to the next elevator...not a fun experience. I'd give it 3.5 stars to be honest... but being a bit generous.
Response from Airport CenterDec 15, 2016
Hi Sheena,
I just wanted to say thank you for the 4 star review. In regards to your concern, one of the main elevators is down due to us modernizing. Once that elevator is completed, we will start the other one to make it a better experience for you. We appreciate your business and look forward to seeing you again.
Michael Hibbert
General Manager
MA
Marcia
Very safe.
No complains at all. Very safe equipped. Cashier lady very nice and patience.
Response from Airport CenterDec 15, 2016
Hi Marcia,
I just wanted to say thank you for the 4 star review. We appreciate your business and look forward to seeing you again.
Michael Hibbert
General Manager
ER
ERIC
A Regular Customer
I've been parking at Airport Center for more than 2.5 years now. And although I've seen some changes, they are pretty minor and do not make an impact to the customer satisfaction.
Good Things:
1. I have noticed over the years that the company is trying to integrate technology as much as possible (new website, electronic ticketing, texting for pick up).
2. More clear signage.
3. Newer shuttle buses.
Bad Things (Critiques):
1. The spaces for parking need to be much larger. A lot of the mid size SUVs or even standard Sedans are not able to fit into the parking spaces in the garage. The Lines are often arbitrary depending on how large of vehicle you have parked next to. Then it creates a ripple effect, all the spaces are off.
2. Lighting is terrible. The parking garage should have more lights. This brings me to another concern: Safety. I've seen some dodgy bystanders around the block who stand around. I think the only determent is the Hotel, which sometimes has a Security Guard walks the perimeter of the hotel, and has some line of sight to the garage. The parking garage should employ a security guard 24/7 to patrol the garage.
3. Elevators are too slow. When you have one primary elevator for the entire garage, you need to speed up those elevators. I sometimes find myself taking the stairs which sometimes can be faster.
4. I have to admit, the driver are more or less very nice and very hospitable. However, almost every time, I've seen the driver pick up Airport Employees. I have become numb to this as this behavior seems to be tolerated. However, I do see some new customers, from their reaction on their faces that this behavior can seem somewhat strange. We're paying for this parking/shuttle service, so it should only be provided for paying customers.
5. I also have witnessed people rides AC just to walk away from the garage and perhaps take an Uber or Lyft. Patrons should have their reservation ready before boarding the shuttle bus.
6. ONE MAJOR LOOPHOLE: I'd like to speak to management directly about this. However, the parking garage has several loopholes that is probably costing the company several thousand dollars. Part of what I do is provide travel companies such as airlines, hotels, and car rentals video online reviews. And I feel that this loophole should be addressed.
Overall, AC is great, its convenient, it's close to the terminals, and its comfortable. Know your car is in good hands. There are definitely room for improvement.
Response from Airport CenterDec 15, 2016
Hi Eric,
Thank you for your feedback. Someone will be reaching out to you offline to address your concerns. Thank you for your business.
Michael Hibbert
General Manager
SC
Scott
Three minor issues.
Three minor issues. 1. Location was a bit tough to find first time. 2. Followed signs to elevator as instructed only to find elevator was down with no posting until you got to it. Had to walk all the way back to other elevator on far end of garage which is where I parked to begin with. 3. Waited almost 25 minutes for a shuttle bus to pick up and take everyone to the airport.
Response from Airport CenterDec 15, 2016
Hi Scott,
I just wanted to say thank you for the 4 star review. In regards to your concerns, we are posting new signs shortly and our two main elevators are getting modernized, which would explain why one is currently down. It's just about finished so we look forward to making it a better experience for you. We appreciate your business and look forward to seeing you again.
Michael Hibbert
General Manager
GL
Gloria
REPAIRS
Please get your Elevators repaired!!!
Response from Airport CenterDec 15, 2016
Hi Gloria,
I just wanted to say thank you for the 5 star review. In regards to our elevators, they are getting modernized. We are hoping this will limit the elevators breaking down. We appreciate your business and look forward to seeing you again.
Michael Hibbert
General Manager
MI
Miranda
Affordable parking, terrible pick up service
The prices and availability are great especially compared to all other parking lots. However the return pick up at the arrival terminals are terrible. Waited an hour before deciding to spend the extra money and take an uber to the lot. You have been warned
Response from Airport CenterDec 15, 2016
Hi Miranda,
Thank you for your feedback. Someone will reach out to you offline to address your concerns. Thank you.
Michael Hibbert
General Manager