Michael S.
Cool gun
Of course I give the products 5 stars,.even though i STILL haven't received everything yet. Its now October 25th. I ordered the AEA ZEUS 72 cal and several items to go with it on October 5th. I received the gun on October 23rd. Everything elsei ordered with it is still to this very minute somewhere in New Jersey doing circles in a frigin parking lot or something. What the %@&! ? I also put in the notes of my order asking if they would let me know if all the items I ordered to attach to the Zeus would fit without having to get anything else. Also asked if they could recommend a scope. I got nothing. No answers, nothing. I also received a small refund for some reason, just a fe w bucks, and I sent an email asking what it was for and didn't hear anything about that either. I cant believe all the extra items I ordered were sent USPS. Absolutely unbelievable. Why weren't they sent UPS or FedEx?! Not cool at all. I have know idea when or if I'll receive the other items. Hopefully by Christmas?!.
Response from AirGun TacticalOct 25, 2025
Thank you for your feedback, and we appreciate your support. We understand your frustration, and we want to clarify that shipping delays are out of our control once the package is with USPS. We’ve already opened a missing package claim with USPS to investigate the situation. While we do everything we can to process and ship orders promptly, sometimes packages can experience unexpected delays or circling in transit, and unfortunately, this is beyond our influence. We apologize for the inconvenience and appreciate your patience as USPS works through the details. Regarding your notes and questions, we apologize for not responding sooner. We’re here to help, and if you’d like personalized assistance with your items or scope suggestions, please contact us by phone during business hours Monday-Friday 11am-4pm CST. Thank you for your understanding, and we hope your remaining items arrive soon!