Aire ServReviews of aireserv.com

Air Serv recently came out to diagnose a problem in two of our lodges and told us we needed a new air conditioning unit in both locations. We replaced a large AC unit at one location and found out the filter had not been replaced for a long time, even though we’ve been paying for yearly annual maintenances. So for the other location we called another company that came to look at it and said we didn’t need a new unit we just needed a new part and it was only $600. They replaced it and it’s working fine. So if Air Serve says you need a new AC unit, you should get another opinion. And if Air Serv does regular maintenance, you need to make sure they actually replace the filter.

Consumer beware of these scam artists! Had one of their technicians tell me that I have a slight Freon leak in my evaporator coil. I asked to see the detector results and he showed me some video that wasn’t my system. He then went into a hardcore sales pitch to replace my entire system using the guise that Freon 410A is being phased out this year with a different Freon and if I didn’t make a decision now, it was going to cost me more than $15,000. I then asked to see the results from my system pressure readings (he said that I was low on Freon) and also my start up capacitor needed replacement (which I had done last year), he never provided them nor the video of the boroscope of my evaporator! Going to file a complaint with the BBB, for deceptive business practices and fraud! Do not use this company! There are alot of complaints about them on multiple forums!

These people are crooks. up selling all their services. charged me close to $400 for a pound of freon. DO NOT USE THEM

My A/C broke down on 4/18. I have a home warranty and contacted them to open up a claim. They dispatched this company to come and diagnose. The tech said it was the fan motor and it needed to be replaced. He said he would report this to the home warranty company for approval and the faster we do it the faster it’s approved. Well today, I get an email from the warranty company with a write up per the tech saying the A/C is not to be installed in the southwest region so therefore it’s “illegally installed.” Funny how when the tech was at my house, he never mentioned this to me. However per Carrier (the A/C manufacturer), Texas is in the south east region. Also per ICC standards, Texas is in the south east region. I called the warranty company back and they said to contact the contractor (Air Serv of Harlingen). Upon talking to Angel, the owner of the company, I asked what specifically he was referring to that said Texas was in the south west region and he couldn’t tell me. He only said “according to the U.S.” I said that he was wrong and according to the manufacturer and ICC, Texas is in the south east region. Why would our home builder “illegally” install all these A/C units? I asked my neighbors and their units also have the “do not install in the south west tags.” Is the whole neighborhood illegally installed then?? So while Air Serv of Harlingen and the warranty company are in need of some geography lessons, my family is still without A/C. Moral of the story how are you going to claim there’s a sticker on the unit that says “not to be installed in the southwest” FROM THE MANUFACTURER but then ignore the manufacturers map on where the southwest is?? Truly pathetic service.

They do not care about people. I highly recommend staying away from this company.

This is a business that you should stay completely away from.They said that they would clean my vents but they did not clean my dryer vent and when i asked them to come back to clean my dryer vent they said that it wasn't included in the contract. I talked to them and they said that they cleaned ALL THE VENTS but, obviously they did not clean my dryer vent so they did not clean all vents.so if you have them to clean your vents make sure that you are specific on what you want them to clean.Do not go by there word when they say they will clean your vents.

Failed to install pipe insulation for water pipes to & from the baseboard heat registers. Without these, the system doesn't work. Hooked into my water supply before the sediment filter, and didn't install a new one. Without it, sediment will quickly destroy the system. They used my tools, and broke them. They used a new towel to clean their pipes, ruining it. They didn't clean up their mess, including cigarette butts. They tried to get me to pay extra, beyond the contractual price. They said they passed inspection the 1st time. This was false.

I made the mistake of calling aire serve again, I truly regret giving them another chance to screw me over. I had them install a furnace for me back in 2018?? I thought that the new furnace was a lot better , heard alot more air coming from it , come to find out , they only put screws on the front of the sheet metal that goes over the A coil and just taped the reste of the seams ,very poor work . On 12/22/23 , I heard a dripping sound coming from my water heater , I made the mistake of calling Aire Serve and thought that since they had installed the water heater for me in 2019 , that they mihght give a break on the repair , I was so wrong and feel so stupid for giving them another chance , the first" technician" diagnosed the problem as a bad tank and said it needed to be replaced , , when the 2nd "technician showed up , he found out the drain vave and leaking were it went into the tank , and charged me $400 to replace the drain valve. My washer and dryer needed to be removed to acces my water heater and they wanted to charge me $250 to remove it , I had friend help me instead and it took less that 10 minutes to get it out I will never give Aire Serve another chance to burn me again and will tell almost every one I meet what high prices they charge and what poor quality work they do.