Jose E.
They help you whith any problem.Thanks
They help you whith any problem.Thanks
Response from AIMS PowerJul 14, 2020
We love to hear that our staff is able to help you with what you need. Thank you for sharing.
At AIMS Power, we’re passionate about designing and developing reliable off-grid and renewable energy solutions that power homes, vehicles, businesses, and remote operations around the world. With nearly three decades of experience in the power solutions industry, we’ve built a reputation for innovation, quality, and customer-focused service.Our product line includes more than 300 different solutions, ranging from DC to AC inverters, solar panels, deep-cycle batteries, and solar charge controllers to certified UL-standard products, cables, fuse kits, portable generators, and more. Whether customers are building a complete off-grid system or simply need dependable backup power, AIMS Power offers the components and expertise to make it happen.What truly sets us apart is our unwavering commitment to our customers. We deliver products of exceptional quality backed by knowledgeable support and service, always putting our customers’ needs first.Over the years, our product lineup has expanded to include inverter chargers, batteries, cables, solar panels, solar charge controllers, solar kits, lithium battery solutions, and many other power system components designed for durability and performance in demanding environments.Today, AIMS Power proudly supports a wide range of markets including emergency response and disaster preparedness, RV and overlanding power systems, vehicle upfitters, solar installers, and DIY enthusiasts building their own off-grid or backup power systems. Our products are designed to provide dependable power wherever it’s needed—whether on the road, at home, in the field, or completely off the grid.If you’re looking for the right inverter, backup power system, or off-grid solution for your needs, the AIMS Power team is ready to help you find the perfect fit.Leaders in Design…The Custom ExperienceAIMS Power has flourished through a strong dedication to designing inventory for off-grid power systems that meet the real-world needs, timelines, and cost requ
AIMS Power (aimscorp.net) has 280 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing280 approved reviews, newest moderated first
Jose E.
They help you whith any problem.Thanks
Response from AIMS PowerJul 14, 2020
We love to hear that our staff is able to help you with what you need. Thank you for sharing.
Donald H.
I'm happy with my inverter charger 6000w, easy install, charge fast on the battery.
Response from AIMS PowerJul 14, 2020
Aims Power is happy to hear that you had a good experience and your charger is doing its job! Thank you for taking the time to leave a review.
David N.
Fast processing and shipping. A great product went to work right out of the box.
Response from AIMS PowerJul 14, 2020
Thank you for sharing. We are glad to hear your product is working well for you.
Stephen
After following up with tech support today, Andrew helped me trouble shoot and provided me with the correct switch settings. 👍 I am bumping 2 stars to 4 stars. I called and left a voicemail with my contact info and sent the email below With contact info over 2 weeks ago With no response. Dear Tech Support, I purchased your AIMS PICOGLF20W12V120VR 2000 Watt and 6000 Watt Inverter Charger. I put a 300 AMP fuse between the battery bank and the inverter to protect it. Everything seemed good, but when I start the AC while running my 4000 Watt Onan Generator the fuse blows. Should I bump the fuse up to 600AMPs? The inverter is within 2ft of the battery’s and I used 2/0 welding cable so think that is all good. Also wondering if I missed a way to disable the startup draw from the batteries by disabling the inverter assist since it worked fine without it with the old converter. Appreciate the info. Kind Regards, Stephen I remain hopeful, based on all the positive reviews, so will reach out again on Monday. I did replace the fuse with a 600 amp one, so no blown fuse on today’s attempt, but my fully charged battery bank dropped to 11V After a few minutes and the alarm Light came on so I shut it off.
Response from AIMS PowerJun 22, 2020
Stephen, thank you for leaving feedback. We apologize you haven't received a response from us. We have checked our voicemail and email system and don't have any messages but we can help you immediately! Based on the info you gave us, our techs think you may have a battery issue as it should not drop to 11V in minutes. Another issue could be that the generator is too large to run through the inverter and run the air conditioner. The bypass of the inverter may not be able to handle it. They can provide more info via telephone. Please respond and give us a good time to call you when you have access to the unit. You can also respond to [email protected].
Gary R.
I ordered a AIMS Inverter, and because it was a medical emergency that I get my motorhome fixed so that we could return to our home for my wife's medical care, I needed this inverter sent Over-night! Reign Elias was such a HUGE help to us, and walked me through the entire order and shipping! She was a blessing to us! Dr. Gary Randall Brighton, CO
Response from AIMS PowerJun 9, 2020
We are so happy to hear your story on how our inverter and staff helped you! We are glad that your motorhome was fixed and thank you for taking the time to leave a review.
Matthew H.
Jay Jones went above and beyond in helping me trouble shoot my inverter and went out of his way to fix it quickly as I was passing through Reno....Top notch employee that any employer should be proud to have on staff. You have an outstanding product but Jay is the reason I will be an AIMS customer for life.
Response from AIMS PowerMay 28, 2020
We are extremely glad to hear that you were happy with your service from Jay and you will continue returning to AIMS. Thank you for the feedback!
Larry B.
I had an AIMS inverter/charger start acting up a short while before the one-year warranty period was up. (It wouldn't shift from fast charge to float charge despite the batteries being new and fully charged.) I notified the company and got advice several times from their technicians regarding things I should try. It turned out that the unit needed to be returned for repair. A couple of circuit boards were replaced and now it's back to working like a champ. There was no fuss from them about doing the work under warranty. The woman in their office who handled the return was a delight to work with.
Response from AIMS PowerMay 28, 2020
I am glad to hear that you problem was easily fixed and you had an easy process to receive your repaired product! Thank you for sharing.
Bryan
I purchased a 1500W inverter/charger. This was as simple as a transaction as possible. The inverter did not work as I expected so I called technical support. They did not return my call the first time I called. I got a hold of support the second time but they did not even ask any questions or try to help me. They forwarded me to returns. I finally got the inverter to work without help from Aims. I am giving them 3 stars and not 1 because the product works but service is bad. If purchase an Aims product buy it through Zoro, they will provide superior customer service.
Response from AIMS PowerApr 29, 2020
Thank you Bryan. We appreciate the time you took to leave us feedback. Our techs do their best to try and troubleshoot all issues via phone. If for some reason they can't troubleshoot, they will request to get the unit sent back for testing. AIMS received your phone call on Monday and was in communication with you via email. We apologize the process took longer than expected but we are happy to hear your inverter is working.