American Integrity Insurance GroupReviews of aii.com

After speaking with Katherine Nolen regarding a review of the policy coverage on my homeowners insurance, she made everything easy. She found any additional discounts that apply and was able to properly adjust coverage where needed. Thank you again for all your help!

Great job...!! It easy to access and make any endorsements and great agency service. Thank you.

She was awesome, helped me with a discount because I had replaced roof & A/C!! Very impressed with her knowledge. Thank you!!

Hi this is Jason. I want to talk about American integrity Insurance. First of all I was with one year and then after that want to switch over to another insurance company State farm which is a way better carrier with my car insurance. What happened was my house homeowners insurance which is my house paid for the wrong place so I end up calling them up and left a message on the phone. Never got back to me so I called again there. Extremely hard to get a hold of you on the phone for about 45 minutes to an hour. Once I got on the phone I told him I want to cancel it. They told me. Oh no we can't do that. You have to do a email to cancel and they gave me the email address so it's been about half a year I did that never got back to me. No ladders or anything like that. 2026 was 2025 so about almost a year or so it took him to get back to me after I called them and they said they can't do anything until get the letter and cancel it and everything as I was waiting for the whole time never see no phone calls. Never got back to me once and then I finally called him today which is about 6 months from now. Paid him $701 my company did my insurance did and they only want to give me back $400. What a scam place. Do not do business whatsoever. They will scam you out of your money after you waited this long. Never return my phone calls and if you call them they said they still waiting. What a piss poor company and they probably write fake reviews. There's no way they have these gun reviews because nobody has done anything for it. And if you wanted to go to different provider which is a better one where you want to bundle your car insurance and and your homeowners insurance. It takes them this long to do something about it. So they still $300 of your money. Do not do business. It's a big scam so they don't have to pay you the full amount of money back. I'm Jason. I live over here South Carolina and this is the kind of company you don't want to deal with so they steal the money and how they want other documents to prove everything which I put their email and they don't want to give back your money. What a piss poor company this is. Don't do business with this as they will never get back to you whatsoever. It took this long so they can take $300 from you

I have been a client of theirs for about 6 years and have worked with them in a professional capacity for almost 12 and this carrier is top notch. They really care about their policyholders and the Florida homeowners insurance market.

Katherine was great and knowledgeable. She answered all rhetorical questions questions I had.

I’ve had the pleasure of working with American Integrity for the last 15+ years and I couldn't be happier with the experience! They definitely care about their customers and have developed multiple products and options to help tailor a plan to meet the specific needs (and budgets) of as many customers as possible. Their Underwriters are incredibly knowledgeable and patient, and we’ve been very impressed with the way they handle claims. And on top of all of that, their customer service is top-notch! Sarah Saffold has been a wonderful partner and is always quick to respond to any questions I had (and help with creative solutions, when necessary). No insurance company is perfect, but American Integrity is definitely one of our few top-tier carriers and I highly recommend them!

Katherine Nolen . Is an amazing Agent she is very professional and very efficient solving your needs . I will give her a 10