Steve B.
Short hold time and great customer…
Short hold time and great customer service with instant action
Response from Ahoy! InsuranceFeb 5, 2025
Thank you for the great review Steve. Ahoy!

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Ahoy! Insurance (ahoy.insure) has 299 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Steve B.
Short hold time and great customer service with instant action
Response from Ahoy! InsuranceFeb 5, 2025
Thank you for the great review Steve. Ahoy!
Nick
The future relies on customer service agents like Gordon. Finally someone who really cares about you and your needs. He was one of the most helpful, professional and intelligent specialists I have come in contact with in a very lengthy time. Sure, there are many insurance companies that could have retained my business but it was Girdons overall willingness to help me even knowing that I might not be able to be approved. My advice to his employer is to promote him to a much higher capacity position as a training and development manager, before some other company realizes his talents and make him an offer. Rest assured that you should ask for him if you want to have the best buying experience possible. Stand up and take a bow Gordon you deserve it. Kind regards thank you New customer
Response from Ahoy! InsuranceJan 30, 2025
Thanks Nick for such a great review. Indeed, Gordon is a great person in general and professional specifically which models our values. Here to help with anything you need. Ahoy!
Paul G.
I had a problem with the self-inspection and the person that responded to my question knew how to help me right away. They were friendly and quick and resolved the issue quickly.
Response from Ahoy! InsuranceJan 28, 2025
Thank you Paul for the feedback. We are happy that Mark and Gordon were able to help you and conveyed the sentiment to them. Ahoy!
John P.
Quick and easy. Price was good!
Response from Ahoy! InsuranceJan 25, 2025
Thank you John. We are thrilled that you found our user experience easy, and hopefully friendly. We are also glad that the price was good. Hopefully you will also find our offering differentiated and value add. Ahoy!
Michael B W.
My representative was very knowledgeable in helping me with my policy. We both were shocked how my policy went up when I reduced some things.
Response from Ahoy! InsuranceJan 22, 2025
Thank you Michael for the great review. We are glad Vanessa who worked with you was of help and conveyed her your sentiments. Always here to help. Ahoy!
Tony T.
Initially the phone number for Ahoy didn't work. When I used the Spinnaker Insurance number the call was answered and I was on hold for less that 2 minutes until connected with an agent. He informed me that the policy renews automatically and I will receive an email 5 days prior to expiration. This was the information I required.
Response from Ahoy! InsuranceJan 22, 2025
We are glad that we were able to address your questions Tony. Sorry we missed your call. We are always happy to debrief and see how can we do better. If you would like then please e-mail us at [email protected] and we will sort out the case. In any case, yes, our renewals are automatic which makes thing easier and smooth. Ahoy!
Douglas S.
Customer service was able to update my policy change quickly and emailed me my new updated policy minutes later.
Response from Ahoy! InsuranceJan 21, 2025
Glad we could be of help Douglas. We conveyed the sentiments to Gordon who helped you. Here for you and our other insured (crewmates :-)). Ahoy!
Jack S.
Easy and telephone access was in good pace
Response from Ahoy! InsuranceJan 18, 2025
Thank you Jack for the feedback. We will convey it to Gordon who worked with you. Ahoy!