agiftcustomized.comReviews of agiftcustomized.com

I order something from their site on 9/17 and I have yet to receive my item I purchased! This site is a scam! I tried emailing them using the email on the bottom of their page and it came back as a bad email. I wish I would have read the reviews before I ordered from their site.

Never received my product. It's been over a month.

Horrible company!!! I ordered 2 items and paid for expedited, a nurse bag and tumbler with customized photo. I sent a clear photo for the tumbler of an African American female. The tumbler came quick with a white female skin tone. I called and asked how that happened. Why send out a product if the body skin tone is a completely different color than the face and neck skin tone. I got my second order a week later (supposed to be expedited) which the skin tone on this photo same person was correct but they changed the hair completely. I think they were being funny because I made a dispute. The photo I sent the hair was long with a part down the middle. The hair was changed to a to a short style toupee wig. I am disputing them with Pay Pal, BBB, and Consumer affairs. Also, there address is not correct. It says San Fransico CA. but the merchandise is coming from China.

BEWARE!!!!! Fraudulent company!!! Beware!!! Bag never received. I reached out to the company for refund and they then shipped an empty 5x7 padded envelope (obviously could not hold large bag) AFTER I reported package never received. I have been trying to get my money back for over three months. They made me fill out a Fraudulent statement and attach a photo of the empty envelope with tracking number so they can submit a fradulent claim to USPS. I still have not received a refund and they have stopped responding to my emails.

I ordered a Hanging car ornament of my dog. Their advertisement showed a little stuffed animal that looked just like the picture next to it. When I got the item, it was just a laminated picture of my dog. When I complained about it, they told me to return it for a refund. Since they are actually in Hong Kong, it would cost me $40 to return the item. It’s a ploy they use because it’s to costly to return and know you won’t spend the money to return it. In my experience this company isn’t a credible company anyone should do business with. I actually got my refund from PayPal to.

Do not order from this company!!! Ordered something back in May told me I wouldn’t receive by the 21st of June when I needed it by asked for faster shipping that I’d pay for, sent multiple emails with no reply and then they cancelled my order!!! Horrible company and customer service!!

Buyer Beware! What a joke. Should have researched this company before ordering, my mistake. It came from a “slow boat” China even though their address is California which after researching was a Fed Ex address. The ornament was not 3D as shown in description and the writing Was backwards. It’s only good for a costly laugh. Oh and the hook to hang it if you still choose to is very flimsy and the ribbon broke through the hole making it useless to hang.

Absolute joke the ornament doesn't look like the 3D ornaments they advertise. It took over 5 weeks to receive. Customer service just makes excuses LIKE "the weather has been bad" sad excuse for a company