agiftcustomized.com Reviews | Read Customer Reviews of agiftcustomized.com

agiftcustomized.com Reviews | Read Customer Reviews of agiftcustomized.com

agiftcustomized.com reviews

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sabrina L.
Dec 4, 2023
I ordered ornaments over a month ago…
I ordered ornaments over a month ago and still have not received my order. I have sent emails and reach out to Customer Service and I’m yet to receive a response. This is a scam.
Response from agiftcustomized.comDec 5, 2023
Hi Sabrina, We apologize for the inconvenience and frustration you're encountering during this holiday season. Please know it is never our intention to leave our customers feeling overlooked or misled. We have checked our system and have not found any order under the name Sabrina Lucia. Could you please kindly contact us at [email protected] with your order number and any relevant details? We will make it a priority to investigate and address your concerns promptly. Your satisfaction is of utmost importance to us, and we value your patience as we strive to promptly address this issue. Looking forward to your response. Warm regards, Linda Hamilton From A Gift Customized.
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MA
Dec 3, 2023
starting to think this company is a…
update..finally received my order. garbage!! Plastic cheap decoration..from China..DONT ORDER FROM THIS COMPANY...starting to think this company is a scam. Been waiting for my order for over 10 days now. Stuck in Texas for 4 days. (supposedly). No response as to why it is stuck there from the company except to say shipping can take 20 days! where are they shipping from? too late for me to give this gift!! Buyer beware your not going to get your order in time for the Holidays
Response from agiftcustomized.comDec 4, 2023
Hi MA, We apologize for the inconvenience caused and understand your frustration, particularly during this busy season when updates might be slower than usual. Rest assured, your order is still on track according to our shipping policy timelines. For the most current information about your order, please reach out to us at [email protected] with your order details. We truly value your patience and understanding in this matter. Warm regards, Linda Hamilton From A Gift Customized.
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Tom G.
Dec 3, 2023
Awesome
You can TOTALLY tell this is ANOTHER one of THOSE companies. Too bad, the ad (bait) looks cool they almost had me. You can smell the fraud when reading the fake positives next to the REAL victims. Nice try Linda Hamilton/ AKA: Chin Shin Szu (whoever you are)
Response from agiftcustomized.comDec 4, 2023
Hello Tom. We're sorry to hear about your concerns regarding our company's authenticity. We assure you that our customer's satisfaction is our top priority. If you have any specific concerns or questions about our products or services, please feel free to reach out to us directly at [email protected]. We're here to provide any information you need to feel confident and informed about your choices. Warm regards, Linda Hamilton From A Gift Customized.
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Krystal A.
Dec 2, 2023
BEWARE OF SCAM
BEWARE OF SCAM. MONTHS AND MY ORDER STILL NOT RECEIVED. NO RESPONSE FROM CUSTOMER SERVICE. TRACKING KEEPS SAYING TEXAS. COMPANY NOT RESPONSIVE. SPENDING THE DAY REPORTING COMPANY TO VARIOUS REGULATORY AGENCIES FOR INVESTIGATION SO THIS DOESNT HAPPEN TO OTHERS.
Response from agiftcustomized.comDec 4, 2023
Hello Krystal, We're truly sorry for the inconvenience you've experienced. We have checked your order in our system and confirm that we have received your email and responded. Please check your email for the latest updates. We ask for your understanding and patience as recent storms and holiday volumes have caused logistical challenges. Rest assured, we are doing our utmost to resolve these issues as quickly as possible. Thank you for your patience. Warm regards, Linda Hamilton From A Gift Customized.
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Debbie L.
Dec 1, 2023
Junk product
There is nothing 3D about this product. I received my ornament with scratches on one side of it, in addition to it looking really, really cheap. This was really a waste of money.
Response from agiftcustomized.comDec 2, 2023
Hello Debbie, Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. Firstly, I would like to clarify that our product is 2D, printed on both sides, and all information is clearly stated in the product description. Regarding the scratches on one side, that is a protective film designed to preserve the product's quality. Once removed, you will find a flawless, glossy surface. If you have any further concerns about the product, please contact our support team at [email protected], and we will do our best to address your issues. Warm regards, Linda Hamilton From A Gift Customized.
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Penny D.
Dec 1, 2023
Please do not order from this company
Please do not order from this company. I ordered 5 ornaments and they are just cheap plastic with your picture on it. Requested a refund and basically told that they stand by their product and the ornaments were customized by the photo I sent. The finished product was terrible. I requested a refund but they just keep giving me the run around. NEVER buy from an ad you see on FACEBOOK!!!! So disappointed. I loved that you responded to this complaint. I have asked for a refund in numerous emails and I get the same reply. This is a SCAM company -- DO NOT ORDER FROM THEM!!!! THEY STEAL YOUR MONEY!!
Response from agiftcustomized.comDec 2, 2023
Hi Penny, I'm sorry to hear that you're disappointed with your purchase. We take pride in our products and strive to deliver quality, but we understand that not every item will meet every customer's expectations. If there's a specific issue with the quality of the product you received, please contact us at [email protected] with details. We're committed to finding a satisfactory resolution for our customers and would like to address your concerns directly. Warm regards, Linda Hamilton From A Gift Customized.
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customer
Nov 30, 2023
Seems to be a scam
Seems to be a scam, apparently my order keeps getting sent to the same town in Texas everyday for 3 weeks the tracking stop for a awhile so emailed them it started back with the same thing. Its way past the time it saided the item would arrive. Avoid this company they are a scam.
Response from agiftcustomized.comDec 2, 2023
Hello, I'm truly sorry to hear about the issues you've experienced with your order's shipping. It's concerning to hear that your order seems to be stuck in transit, and I understand your frustration. This is certainly not the experience we want our customers to have. I assure you that our company is committed to resolving such issues. Please contact us directly at [email protected] with your order details so that we can investigate this matter thoroughly and provide you with a timely solution. We are here to help and ensure your satisfaction. Warm regards, Linda Hamilton From A Gift Customized.
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Izabela O.
Nov 30, 2023
Not happy with the ordered Christmas…
Not happy with the ordered Christmas ornaments ,cheap finish, poor quality, description on the website misleading. Not worth the money.
Response from agiftcustomized.comDec 2, 2023
Hello Izabela, I'm sorry to hear that you are not satisfied with the ornaments you received. We aim to provide products that meet our customers' expectations, and it's disappointing to learn that we fell short in your case. We take your feedback seriously, as it helps us improve. Please reach out to us at [email protected] with specific details of your concern. We value your satisfaction and are committed to addressing your concerns to provide a more positive experience. Warm regards, Linda Hamilton From A Gift Customized.
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