Jannette N.
BEWARE!!!
BEWARE!!!! I was charged $347 for what I was told would be a $99 first time charge. I was even sent a receipt for $99 first month cost. But they charged way more. Company refuses to refund and not at all easy to work with. Deception is a huge red flag for any company!!! BEWARE!!!
Response from AgelessRxMay 8, 2026
Hi Jannette, Thank you for your feedback, and we appreciate you bringing this billing issue to our attention. We absolutely understand why it would be concerning to see a charge that was different than what was expected, and we sincerely apologize for the frustration and difficulty you’ve experienced while trying to resolve this issue. We have requested additional information through TrustPilot, as we’d like the opportunity to review your account thoroughly and ensure your concerns are addressed promptly. Transparency is extremely important to us, and we will be reviewing this experience carefully to ensure all aspects of our patient support, communication, processes are consistent with the level of care and clarity we aim to provide. We will also work to ensure that any billing corrections are handled appropriately. We look forward to connecting and resolving this situation. Warmly, Cheyenne